eXp Puerto Rico is hiring: Managing Broker - PR - (REMOTE) in San Juan

Overview We are one of the first all‑remote companies with 2,000+ team members utilizing our virtual office called eXp World. This role is work‑from‑anywhere in Puerto Rico. Who is eXp? Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full‑service real estate brokerage utilizing a 3‑D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things. What you will do The Managing Broker will be responsible for supporting the Designated Managing Broker in the successful administration of eXp Realty brokerage operations in their state. In supporting our agents in the delivery of exceptional real estate brokerage service to their clients, this position will be assisting in all operational elements necessary to comply with the individual state license law, REALTOR association membership and MLS participation, along with the transaction review process, compliance training, and the eXp Risk Management program. This person will have an exceptional track record as a supervising real estate broker of a small to medium firm, an understanding of real estate brokerage at a state level, a collaborative approach and a boundless work ethic. They must be a “people‑person” but also possess the ability to implement systems and processes. As a participant on the eXp Realty state leadership team, the Managing Broker ensures that eXp delivers exceptional brokerage support to agents in their representation of clients and customers. Conducts training to enhance agent’s knowledge and understanding of contract, risk management, licensing and state real estate law. Promptly responds to agents request for assistance. Effectively consults and engages with eXp agents and others in problem solving of matters associated with difficult or complex transaction issues. Performs contract review to ensure legal and contractual compliance of transactions. Supports the implementation of the eXp Risk Management Program and valued risk management tools to eXp Agents. Assist the ongoing enhancement of and compliance with company‑wide and individual state brokerage operations manuals. Supports innovation in how the company can efficiently support its growing state agent base in terms of brokerage operations. Coordinates distribution of inbound mail. Such other duties as may be assigned. How you will make an impact Be the subject matter expert in your area of expertise. High degree of advanced knowledge, conceptual understanding, and implementation. Perform designated job tasks efficiently and within the provided time frame. Maintain regular communication with team members and supervisors through email, instant messaging, video conferences, or other designated communication channels. Attend virtual meetings, provide updates on progress, and actively participate in discussions. Adhere to company policies and guidelines, including data security and confidentiality. Complete assigned projects, assignments, or tasks with attention to detail and quality. Manage and prioritize workload effectively to meet deadlines and deliver results. Continuously update job knowledge by participating in training opportunities or self‑directed learning. Collaborate with colleagues on shared documents or projects using remote collaboration tools. Take ownership of assigned work and demonstrate initiative in identifying and addressing challenges. Ensure availability and responsiveness during agreed‑upon working hours. How you will grab our attention Agile/Flexible attitude Strong attention to detail required Excellent customer service abilities: written and verbal communication must be superb Excellent critical thinking and problem solving skills Team player – able to complete individual tasks as well as work on a team to accomplish a goal Experience in the real estate industry strongly preferred Excellent communication skills both written and verbal Experience in coordinating events and group activities Conflict resolution and active listening: ability to assess a customers need or concerns and deliver solutions using critical and creative thinking Proficient knowledge of G Suite required; Microsoft Office experience is a bonus Remote Work experience required Dedicated home‑office/work space Advanced Trello experience preferred Aptitude for using online platforms and softwares to work remotely What eXp provides Work from Anywhere Flexible Time Off for Salaried Employees Robust Medical, Dental, & Vision benefits Company provided equipment Monthly Technology Stipend FSA & HSA with employer contributions Health & Wellness incentives 100% Paid Parental Leave Equal Opportunity We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law. #J-18808-Ljbffr In Summary: This role is work‑from‑anywhere in Puerto Rico . Responsible for supporting the Designated Managing Broker in the successful administration of eXp Realty brokerage operations in their state . This person will have an exceptional track record as a supervising real estate broker of a small to medium firm . En Español: Somos una de las primeras compañías totalmente remotas con más de 2.000 miembros del equipo que utilizan nuestra oficina virtual llamada eXp World. Este papel es trabajar desde cualquier lugar en Puerto Rico. ¿Quiénes son eXp? Hacer lo audaz es parte del ADN de eXp Realtys. Somos una compañía que premia a mentes creativas que pueden ofrecer soluciones atrevidas, donde las opiniones importan, todo es posible y el resultado puede ser revolucionario. Como correduría inmobiliaria global de servicio completo utilizando un entorno de oficinas en la nube 3D, completamente inmersivo, ofreciendo acceso 24/7 a herramientas y capacitación colaborativas, eXp ha roto el molde tradicional de bienes raíces. Estamos haciendo grandes cosas. Deben ser personas, pero también poseer la capacidad de implementar sistemas y procesos. Como participante del equipo de liderazgo estatal de eXp Realty, el corredor gerente se asegura de que eXp brinde un apoyo excepcional a los agentes en su representación de clientes y clientes. Realiza capacitación para mejorar el conocimiento y comprensión de los agentes sobre contratos, gestión de riesgos, licencias y derecho inmobiliario del estado. Respondrá rápidamente a las solicitudes de asistencia de agentes. Consulta e involucra eficazmente con los agentes y otros jugadores en la resolución de problemas asociados con cuestiones relacionadas con transacciones difíciles o complejas. Realizará una revisión de contrato para garantizar desafíos legales y contractuales de transacciones. Apoya la implementación del Programa de Gestión de Riesgos y herramientas de gestión de riesgo para aumentar la disponibilidad de empleados. Estos resultados continuos y cumplimiento de mensajería verbal y operaciones estatales deben darse a cabo durante las tareas de trabajo establecidas por la agencia. Asimismo, debe prestar atención al cliente mediante asesoramiento técnico y manejo de datos, así como a través de capacidades personalizadas. Como tal, eXp se enorgullece de ser un Empleador de Igualdad de Oportunidades. No discriminamos sobre la base de raza, color, ascendencia, origen nacional, religión o credo religioso, discapacidad mental o física, condición médica, información genética, sexo (incluyendo embarazo, parto y afecciones médicas relacionadas), orientación sexual, identidad de género, expresión de Género, edad, estado civil, estatus militar o veterano, ciudadanía u otras características protegidas bajo las leyes federales, estatales o locales. #J-18808-Ljbffr