Raymond Handling Concepts
Parts Specialist - Tucson, AZ
Raymond Handling Concepts, Tucson, Arizona, United States, 85718
Parts Specialist
Job ID: #RHS-17925
Location: Tucson, Arizona, United States (RHS - Tucson‑T01)
Position: Ops Business Support 3R-RW0152
Job Description
Raymond West is looking for a dynamic
Parts Specialist
to join our team! The Parts Specialist is responsible for taking calls from external customers, technicians, and working with vendors, when necessary, on over‑the‑counter parts sales. This position must have a strong sense of urgency in responding to customer needs and at the same time being concerned with maintaining inventory, costs, and quality control.
Raymond West is committed to providing our customers with end‑to‑end warehouse solutions. We bring you our industry‑leading expertise in lift trucks, racking, conveyor, dock and door, rentals, parts, and service. Our customers trust us to provide the right supply chain solutions and services to keep their business up and running.
Duties and Responsibilities
Accept telephone, email and counter orders for external customers and Company technicians, fill orders from stock.
Research replacement parts using parts manual, computer listings or microfiche as appropriate.
Discuss use and features of various parts.
Fill customer orders from stock or by special order. Order parts for stock replenishment.
Advise customer on substitution or modification of part when replacement is not available.
Update customers regarding the status of backordered parts in an acceptable time frame.
Prepare Sales Orders for invoicing, receive payment, obtain credit authorization when necessary.
Participate in general inventories and cycle counts as necessary.
Initiate proper documentation to maintain accurate inventory and sales records.
Work with and support other Parts Sales Specialists regarding the sale of material handling equipment.
Handle telephone calls, customer counter, and promote overall sales.
Assist Parts Sales Representatives with order entry, consignment replenishments and consignment maintenance.
Distribute and explain Raymond Corporation Service and Parts Bulletins to other parts staff.
Assist at back counter and in Stockroom as directed or as needed; press tires as needed.
Actively participate in Parts Department training and meetings.
Perform various duties directly or indirectly associated with parts sales activity as assigned.
Required Skills/Abilities
Excellent written and verbal communication skills.
Excellent organizational time‑management skills.
Proficient in Microsoft Office Suite and similar software.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to speak effectively before groups of customers or employees of an organization.
Maintain effective working relationships with employees, co‑workers, and managers in other departments.
Willing to work off‑hours as specific needs dictate and to assume more responsibility as required.
Ability to perform essential job function in a consistent state of alertness and safely.
General understanding of machine parts and their functions.
Communicate effectively with employees, manufacturers, and vendors at all levels.
Willing to learn new computer programs, inventory procedures, parts manuals, and price books.
Support all phases of the department and company as needed.
Perform duties under minimal supervision, adjust to changes, and demonstrate drive and initiative.
Willing to continually learn new products and procedures.
Manage time effectively.
Knowledgeable in interpretation of parts manual and computer programs.
Capable of learning all phases of the Parts Department operation and increase responsibility.
Present a neat, professional appearance at all times.
Maintain an organized and tidy work area.
Maintain a professional attitude in all matters.
Quickly learn and perform accurately and neatly with flexibility.
Motivated to continuous self‑development and training.
Willing to comply with the employee handbook.
Education / Experience
High school diploma or equivalent is required.
Two years related experience and/or training; or equivalent combination of education and experience is preferred.
Physical Requirements
Position is non‑sedentary.
Specific vision abilities: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Regular exposure to moving mechanical parts.
Frequently lift and/or move up to 50 pounds.
Use hands to finger, handle, or feel and reach with hands and arms.
Occasionally required to smell.
Require climbing, balancing, stooping, kneeling, crouching, and crawling.
Exposed to outside weather conditions and risk of electrical shock.
Occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; and vibration.
Noisy work environment sometimes.
Pay Range The hourly range for this position is $20.00 - $26.00. The specific pay offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. Qualified candidates must be able to pass a pre‑employment physical and drug screen.
Benefits Raymond West provides medical, dental, vision, 401(k) with company match, flexible spending accounts, disability insurance, life insurance, personal time off, holiday pay and a great team to work with!
Company Information Check us out at
www.raymondwest.com . Raymond West has a great group of loyal and hardworking employees who help us maintain our exemplary level of sales and service.
Equal Opportunity and Legal Statement Apply on‑line via the submit resume button provided. We are an equal opportunity employer and encourage all qualified persons to apply. We encourage qualified military veterans and persons with disabilities to submit their resume online. We will consider qualified applicants with criminal histories in accordance with the FCO. We are a drug‑free company. These contractors and subcontractors shall abide by the requirements of 41 CFR 60‑1.4(a), 60‑300.5(a) and 60‑741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.
#J-18808-Ljbffr
Parts Specialist
to join our team! The Parts Specialist is responsible for taking calls from external customers, technicians, and working with vendors, when necessary, on over‑the‑counter parts sales. This position must have a strong sense of urgency in responding to customer needs and at the same time being concerned with maintaining inventory, costs, and quality control.
Raymond West is committed to providing our customers with end‑to‑end warehouse solutions. We bring you our industry‑leading expertise in lift trucks, racking, conveyor, dock and door, rentals, parts, and service. Our customers trust us to provide the right supply chain solutions and services to keep their business up and running.
Duties and Responsibilities
Accept telephone, email and counter orders for external customers and Company technicians, fill orders from stock.
Research replacement parts using parts manual, computer listings or microfiche as appropriate.
Discuss use and features of various parts.
Fill customer orders from stock or by special order. Order parts for stock replenishment.
Advise customer on substitution or modification of part when replacement is not available.
Update customers regarding the status of backordered parts in an acceptable time frame.
Prepare Sales Orders for invoicing, receive payment, obtain credit authorization when necessary.
Participate in general inventories and cycle counts as necessary.
Initiate proper documentation to maintain accurate inventory and sales records.
Work with and support other Parts Sales Specialists regarding the sale of material handling equipment.
Handle telephone calls, customer counter, and promote overall sales.
Assist Parts Sales Representatives with order entry, consignment replenishments and consignment maintenance.
Distribute and explain Raymond Corporation Service and Parts Bulletins to other parts staff.
Assist at back counter and in Stockroom as directed or as needed; press tires as needed.
Actively participate in Parts Department training and meetings.
Perform various duties directly or indirectly associated with parts sales activity as assigned.
Required Skills/Abilities
Excellent written and verbal communication skills.
Excellent organizational time‑management skills.
Proficient in Microsoft Office Suite and similar software.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to speak effectively before groups of customers or employees of an organization.
Maintain effective working relationships with employees, co‑workers, and managers in other departments.
Willing to work off‑hours as specific needs dictate and to assume more responsibility as required.
Ability to perform essential job function in a consistent state of alertness and safely.
General understanding of machine parts and their functions.
Communicate effectively with employees, manufacturers, and vendors at all levels.
Willing to learn new computer programs, inventory procedures, parts manuals, and price books.
Support all phases of the department and company as needed.
Perform duties under minimal supervision, adjust to changes, and demonstrate drive and initiative.
Willing to continually learn new products and procedures.
Manage time effectively.
Knowledgeable in interpretation of parts manual and computer programs.
Capable of learning all phases of the Parts Department operation and increase responsibility.
Present a neat, professional appearance at all times.
Maintain an organized and tidy work area.
Maintain a professional attitude in all matters.
Quickly learn and perform accurately and neatly with flexibility.
Motivated to continuous self‑development and training.
Willing to comply with the employee handbook.
Education / Experience
High school diploma or equivalent is required.
Two years related experience and/or training; or equivalent combination of education and experience is preferred.
Physical Requirements
Position is non‑sedentary.
Specific vision abilities: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Regular exposure to moving mechanical parts.
Frequently lift and/or move up to 50 pounds.
Use hands to finger, handle, or feel and reach with hands and arms.
Occasionally required to smell.
Require climbing, balancing, stooping, kneeling, crouching, and crawling.
Exposed to outside weather conditions and risk of electrical shock.
Occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; and vibration.
Noisy work environment sometimes.
Pay Range The hourly range for this position is $20.00 - $26.00. The specific pay offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. Qualified candidates must be able to pass a pre‑employment physical and drug screen.
Benefits Raymond West provides medical, dental, vision, 401(k) with company match, flexible spending accounts, disability insurance, life insurance, personal time off, holiday pay and a great team to work with!
Company Information Check us out at
www.raymondwest.com . Raymond West has a great group of loyal and hardworking employees who help us maintain our exemplary level of sales and service.
Equal Opportunity and Legal Statement Apply on‑line via the submit resume button provided. We are an equal opportunity employer and encourage all qualified persons to apply. We encourage qualified military veterans and persons with disabilities to submit their resume online. We will consider qualified applicants with criminal histories in accordance with the FCO. We are a drug‑free company. These contractors and subcontractors shall abide by the requirements of 41 CFR 60‑1.4(a), 60‑300.5(a) and 60‑741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.
#J-18808-Ljbffr