Busby's, Incorporated
DISPATCHER - CUSTOMER RELATIONS - HVAC
Busby's, Incorporated, Augusta, Georgia, United States, 30910
WHO WE ARE
Busby’s is a place where you will be appreciated by your team and customers, where your work has a direct effect on your personal success and the success of the company.
WHY CHOOSE BUSBY’S
Base - $15-$18/hr based on experience.
Flexible work schedule
Medical insurance (company pays 60% for individuals, families, and spouse/domestic partnerships)
Optional vision, dental and supplemental insurance
Employee relief fund
Life Insurance
Retirement 401K
Immediate accrual of PTO (Accrues from Day One, 48 hours per year for 0–5 years of service, 96 hours per year after 5 years)
8 paid holidays per year
Sick Pay: 40 hours annually—get paid to take care of yourself or a loved one
Bereavement Leave: Worry-free time off when you need it most
Opportunities for advancement
Dave Ramsey’s SmartDollar financial wellness program
Continuing education
Incentive contests
Active in community
50% Gym Membership Reimbursement (up to $25/mo)
Dream team (office) dedicated to your success
Complimentary Sam’s Club membership
Free Comfort Club maintenance membership
Employee events, appreciation days, and more
JOB DUTIES You’ll coordinate service calls, assigning jobs to technicians, and optimizing schedules for efficient operations. Our dispatchers communicate with customers, address their needs, and manage expectations to ensure timely and effective service delivery. This role also involves following up on unsold technician recommendations, providing logistical support to technicians and utilizing dispatching software for routing and communication. Our offices are open Monday-Saturday. This is a Monday through Friday schedule that includes rotation of Saturday (8AM-5PM) coverage.
VIDEO – LEARN MORE Learn what it’s like to work at Busby’s – www.busbys.com/careeers
#J-18808-Ljbffr
WHY CHOOSE BUSBY’S
Base - $15-$18/hr based on experience.
Flexible work schedule
Medical insurance (company pays 60% for individuals, families, and spouse/domestic partnerships)
Optional vision, dental and supplemental insurance
Employee relief fund
Life Insurance
Retirement 401K
Immediate accrual of PTO (Accrues from Day One, 48 hours per year for 0–5 years of service, 96 hours per year after 5 years)
8 paid holidays per year
Sick Pay: 40 hours annually—get paid to take care of yourself or a loved one
Bereavement Leave: Worry-free time off when you need it most
Opportunities for advancement
Dave Ramsey’s SmartDollar financial wellness program
Continuing education
Incentive contests
Active in community
50% Gym Membership Reimbursement (up to $25/mo)
Dream team (office) dedicated to your success
Complimentary Sam’s Club membership
Free Comfort Club maintenance membership
Employee events, appreciation days, and more
JOB DUTIES You’ll coordinate service calls, assigning jobs to technicians, and optimizing schedules for efficient operations. Our dispatchers communicate with customers, address their needs, and manage expectations to ensure timely and effective service delivery. This role also involves following up on unsold technician recommendations, providing logistical support to technicians and utilizing dispatching software for routing and communication. Our offices are open Monday-Saturday. This is a Monday through Friday schedule that includes rotation of Saturday (8AM-5PM) coverage.
VIDEO – LEARN MORE Learn what it’s like to work at Busby’s – www.busbys.com/careeers
#J-18808-Ljbffr