Accor Hotels
Company Description
WELCOME TO SWISS
Ô
TEL CHICAGO
Swissôtel Chicago is a luxury 4 star/4 diamond hotel with 662 rooms and suites located in the heart of downtown Chicago. Inspired by our brand pillar, Vitality, our Swissôtel Chicago family is united by a common vision to re-engage, re-inspire and re-vitalize our commitment to delivering quality service, building quality relationships and living quality lives.
At Swissôtel Chicago, we put the emphasis on our people. We are extremely proud of our Vitality initiatives and offer a variety of wellness programs for our Colleagues, who – in turn – aspire to bring quality of life into our guests’ lives. Our goal is to provide a motivating and rewarding environment that attracts talented individuals who wish to develop their careers within a culture that values creativity and innovation in order to execute winning results aligned with our Vitality vision.Through our initiatives and Vitality culture, we have been named a Top Workplace by the Chicago Tribune for 8 years in a row!
Be Bold, Be Inspired, Be You.
Job Description WHAT YOU WILL BE DOING:
You are competitive and a natural people person, passionate about selling incredible experiences. You love networking and especially the thrill of exceeding goals.
Reporting to the Director, Group Sales, the Sales Manager is responsible for driving both new and repeat business at the hotel.
Responsible for bookings with8 - 75rooms on peak
Confirm and review function details with clients prior to arrival
Meet clients prior to departure to ensure all details of the contract were delivered and solicit any future business
Meet quarterly and annual sales revenue goals
Thrive within established booking parameters to negotiate new business
Maintain growth of existing accounts
Partner with all hotel departments assuring a flawless customer program, specifically Event Services, Banquets, Culinary,and Front Office
Obtain rooming list details and request deposits where applicable
Establish parameters and negotiate prices, confirming by written contracts. Ensure all details of the contract are delivered and guests depart satisfied
Maintain positive relationships with all guests, vendors, colleagues and global sales network
Solicit group and banquet business through action plan execution
Participate in customer and promotional events within the hotel and trade related organizations
Maintain accounts, contact, activity and business details within the appropriate PMS applications
Prepare weekly, monthly, quarterly and annual reports, as required
Balance operational, administrative and colleague needs
Follow departmental policies and procedures
Follow all safety policies
Any other tasks that may be assigned
Qualifications YOUR EXPERIENCE AND SKILLS INCLUDE:
University/College degree and/or experience in a related discipline preferred
Strong interpersonal and problem solving abilities
Previous leadership experience within hospitality an asset
Guest focused with a passion for service excellence
Works well under pressure in a fast paced and constantly changing environment
Ability to multi-task
Strong selling skills to include negotiation and the closing process
Knowledge of Opera or Property Manager, Microsoft Office and Windows XP preferred
Excellent written and verbal interpersonal and communication skills
Ability to work independently and prioritize responsibilities
Additional Information WHAT IS IN IT FOR YOU:
Position Salary: $60K - $63K, bonus eligible.
Employee Benefit Card offering discounted rates at Accor worldwide
Learning & Development programs through our Academies
Opportunity to develop your talent and grow within our property and across the world!
Ability to make a difference through our Corporate Social Responsibilities, such as Sustainability, Diversity, Inclusion & Belonging
Comprehensive Benefit Package which offers:
Health, Dental, Vision, Life, Disability & AD&D insurance, Accidental Injury Insurance, Hospital Support, Critical Illness Insurance, 401K plan, Paid leave such as Vacation, Personal, Maternity/Paternity and Holiday.
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Ô
TEL CHICAGO
Swissôtel Chicago is a luxury 4 star/4 diamond hotel with 662 rooms and suites located in the heart of downtown Chicago. Inspired by our brand pillar, Vitality, our Swissôtel Chicago family is united by a common vision to re-engage, re-inspire and re-vitalize our commitment to delivering quality service, building quality relationships and living quality lives.
At Swissôtel Chicago, we put the emphasis on our people. We are extremely proud of our Vitality initiatives and offer a variety of wellness programs for our Colleagues, who – in turn – aspire to bring quality of life into our guests’ lives. Our goal is to provide a motivating and rewarding environment that attracts talented individuals who wish to develop their careers within a culture that values creativity and innovation in order to execute winning results aligned with our Vitality vision.Through our initiatives and Vitality culture, we have been named a Top Workplace by the Chicago Tribune for 8 years in a row!
Be Bold, Be Inspired, Be You.
Job Description WHAT YOU WILL BE DOING:
You are competitive and a natural people person, passionate about selling incredible experiences. You love networking and especially the thrill of exceeding goals.
Reporting to the Director, Group Sales, the Sales Manager is responsible for driving both new and repeat business at the hotel.
Responsible for bookings with8 - 75rooms on peak
Confirm and review function details with clients prior to arrival
Meet clients prior to departure to ensure all details of the contract were delivered and solicit any future business
Meet quarterly and annual sales revenue goals
Thrive within established booking parameters to negotiate new business
Maintain growth of existing accounts
Partner with all hotel departments assuring a flawless customer program, specifically Event Services, Banquets, Culinary,and Front Office
Obtain rooming list details and request deposits where applicable
Establish parameters and negotiate prices, confirming by written contracts. Ensure all details of the contract are delivered and guests depart satisfied
Maintain positive relationships with all guests, vendors, colleagues and global sales network
Solicit group and banquet business through action plan execution
Participate in customer and promotional events within the hotel and trade related organizations
Maintain accounts, contact, activity and business details within the appropriate PMS applications
Prepare weekly, monthly, quarterly and annual reports, as required
Balance operational, administrative and colleague needs
Follow departmental policies and procedures
Follow all safety policies
Any other tasks that may be assigned
Qualifications YOUR EXPERIENCE AND SKILLS INCLUDE:
University/College degree and/or experience in a related discipline preferred
Strong interpersonal and problem solving abilities
Previous leadership experience within hospitality an asset
Guest focused with a passion for service excellence
Works well under pressure in a fast paced and constantly changing environment
Ability to multi-task
Strong selling skills to include negotiation and the closing process
Knowledge of Opera or Property Manager, Microsoft Office and Windows XP preferred
Excellent written and verbal interpersonal and communication skills
Ability to work independently and prioritize responsibilities
Additional Information WHAT IS IN IT FOR YOU:
Position Salary: $60K - $63K, bonus eligible.
Employee Benefit Card offering discounted rates at Accor worldwide
Learning & Development programs through our Academies
Opportunity to develop your talent and grow within our property and across the world!
Ability to make a difference through our Corporate Social Responsibilities, such as Sustainability, Diversity, Inclusion & Belonging
Comprehensive Benefit Package which offers:
Health, Dental, Vision, Life, Disability & AD&D insurance, Accidental Injury Insurance, Hospital Support, Critical Illness Insurance, 401K plan, Paid leave such as Vacation, Personal, Maternity/Paternity and Holiday.
#J-18808-Ljbffr