Embrace Pet Insurance
Pet Health Retention Specialist — Drive Customer Joy
Embrace Pet Insurance, Manchester, New Hampshire, United States
A leading pet health insurance provider is hiring a Retention Specialist to foster relationships with existing customers and improve retention rates. This role requires excellent communication and problem-solving skills, as the successful candidate will directly address customer concerns and work with various departments to ensure satisfaction. Candidates should have proven customer service experience, ideally in a retention capacity, and the ability to thrive in a fast-paced team environment. Comprehensive benefits are offered, including medical insurance and parental leave.
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