Personal Banking Manager
National Exchange Bank & Trust, Waukesha, Wisconsin, United States, 53188
JOB REQUIREMENTS: Why NEBAT? Trusted. Genuine. Successful. National Exchange Bank & Trust is an independent, family-owned bank with big bank abilities, serving Southeast Wisconsin. Founded in 1933, we are a trusted business partner, employer, and community member. At National Exchange Bank & Trust, you will enjoy a flexible, friendly, family environment, a rewarding career, and opportunities to make a difference in the communities we serve. We believe in bringing out the best in our talent and are committed to fostering an inclusive environment of growth and development.
Position Summary As a Personal Banking Manager, you will be responsible for efficient and effective oversight of a full‑service personal banker and customer service staff. Doing so will ensure that established policies and procedures are being followed. You will also be responsible for meeting operational goals including and other metrics. Other duties include customer service, security, community relations, and some facility administration.
Skills & Attributes Needed
Excellent customer service
Attention to detail
Thorough knowledge of branch operations and customer service/personal banker roles
Ability to supervise and mentor multiple employees
Ability to work independently as well as part of a team
Problem Solving Skills
and
Excellent Communication
Qualifications
Highest level of confidentiality and discretion of customer and bank information.
Knowledge of how to operate a computer and other standard office equipment.
Ability to communicate effectively via phone, email, and in person.
Three years of bank operations and customer contact experience.
Prior People Management Experience (Required).
Associate or bachelor’s degree in business or another related field (Preferred).
Benefits Offered
Health, Dental, and Vision Insurance
Health Savings Account with Employer Contributions
Short and Long Term Disability
Employer Paid Life and AD&D InsuranceVoluntary Life, Flexible Spending Accounts
Accident, Critical Illness, Hospital Indemnity, and Legal Insurance
401(k) with Employer Match & Profit Sharing
Paid Time Off
Flexible scheduling
Education Assistance Program
Product & Service Discounts & more!
APPLICATION INSTRUCTIONS Apply Online: ipc.us/t/C98929E3033B4FCD
#J-18808-Ljbffr
Position Summary As a Personal Banking Manager, you will be responsible for efficient and effective oversight of a full‑service personal banker and customer service staff. Doing so will ensure that established policies and procedures are being followed. You will also be responsible for meeting operational goals including and other metrics. Other duties include customer service, security, community relations, and some facility administration.
Skills & Attributes Needed
Excellent customer service
Attention to detail
Thorough knowledge of branch operations and customer service/personal banker roles
Ability to supervise and mentor multiple employees
Ability to work independently as well as part of a team
Problem Solving Skills
and
Excellent Communication
Qualifications
Highest level of confidentiality and discretion of customer and bank information.
Knowledge of how to operate a computer and other standard office equipment.
Ability to communicate effectively via phone, email, and in person.
Three years of bank operations and customer contact experience.
Prior People Management Experience (Required).
Associate or bachelor’s degree in business or another related field (Preferred).
Benefits Offered
Health, Dental, and Vision Insurance
Health Savings Account with Employer Contributions
Short and Long Term Disability
Employer Paid Life and AD&D InsuranceVoluntary Life, Flexible Spending Accounts
Accident, Critical Illness, Hospital Indemnity, and Legal Insurance
401(k) with Employer Match & Profit Sharing
Paid Time Off
Flexible scheduling
Education Assistance Program
Product & Service Discounts & more!
APPLICATION INSTRUCTIONS Apply Online: ipc.us/t/C98929E3033B4FCD
#J-18808-Ljbffr