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J.P. Morgan

Senior Product Associate – Connected Commerce, Wallets and Lending

J.P. Morgan, New York, New York, us, 10261

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The Connected Commerce, Wallets and Lending organization is a motivated, forward-thinking team comprised of high talent product managers with a singular focus of delivering innovative services via the most important platforms of today and tomorrow.

Job Summary As a Senior Product Associate in the Connected Commerce, Wallets and Lending team, you will work directly with a scrum team to deliver innovative digital wallet solutions. You will collaborate with product owners, engineers, and stakeholders to prioritize features, resolve impediments, and ensure the delivery of best‑in‑class customer experiences.

Job Responsibilities

Prioritize a feature backlog for scrum team and be actively involved in getting work ready for delivery

Answer day-to-day product questions and co‑ordinate refinement sessions for engineers to guide execution and delivery

Design key engagement ceremonies with product owners and stakeholders to lead project execution

Identify and resolve key project impediments utilizing agreed upon escalation frameworks and mitigation tactics

Maintain an ongoing deep knowledge and documentation of key project artifacts

Create transparent and accurate updates on project status and socialize those updates with all relevant stakeholders

Identify, coordinate and sequence dependencies on other product teams; Help remove impediments for the team

Initiate commitment for critical dependencies – including facilitating elaboration sessions, helping to secure resources, etc.

Respect, value and promote diversity, opportunity and inclusion

Required qualifications, capabilities, and skills

2+ years of product management or relevant experience

Knowledge of product management techniques, principles, and best practices

Capable of adjusting and reacting to evolving business priorities

Committed to building partnerships to lead alignment and finalize key decisions to achieve desired outcomes

Effective written and verbal communicator with excellent reasoning, organizational and presentation skills

Demonstrable experience working in banking or with financial services products

Familiarity with Digital Wallets (at a minimum as a user)

Proficient with Confluence and JIRA

Preferred qualifications, capabilities, and skills

Intellectually curious, have a customer-first mindset, and passion for building new and innovative digital products

We provide value to customers across all segments regardless of age, wealth, and financial literacy

Champions of customer experience across all user interactions, with particular focus on delivering simple/elegant digital solutions

Excellent team players with ability to collaborate with functional areas to lead successful and timely project execution

Results-oriented, with strong communication skills

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