Focused HR Solutions
1-20- Service Desk Specialist
Focused HR Solutions, Raleigh, North Carolina, United States, 27601
This job is remote.
Our client has an opening for a Service Desk (739934). This position is up to 6 months, with the option of an extension, and the client is located in Raleigh, NC.
Applicant Information Please send rate and resume:
Qualifications
Experience providing excellent customer service skills using ITIL methodology Required 2 Years
Experience working in a call center environment and Service Desk role Required 2 Years
ServiceNow experience Desired
HDI Support Center Analyst, ITIL v3 Foundation A+ certification highly preferred Highly desired
Advanced troubleshooting and problem-solving skills in Microsoft Windows 7 & 10, Microsoft Office suite, and O365 Required 2 Years
Troubleshooting skills in desktop hardware/software, network connectivity, network printing, email, smartphones, and web-based applications. Required 2 Years
#J-18808-Ljbffr
Our client has an opening for a Service Desk (739934). This position is up to 6 months, with the option of an extension, and the client is located in Raleigh, NC.
Applicant Information Please send rate and resume:
Qualifications
Experience providing excellent customer service skills using ITIL methodology Required 2 Years
Experience working in a call center environment and Service Desk role Required 2 Years
ServiceNow experience Desired
HDI Support Center Analyst, ITIL v3 Foundation A+ certification highly preferred Highly desired
Advanced troubleshooting and problem-solving skills in Microsoft Windows 7 & 10, Microsoft Office suite, and O365 Required 2 Years
Troubleshooting skills in desktop hardware/software, network connectivity, network printing, email, smartphones, and web-based applications. Required 2 Years
#J-18808-Ljbffr