RingCentral
Employer Industry: Cloud Communications and Contact Center Solutions
Why consider this job opportunity:
Salary up to $159,500
Comprehensive medical, dental, vision, disability, and life insurance
401K match and Employee Stock Purchase Plan (ESPP)
Paid parental leave, sick leave, and time off
Opportunities for professional growth and development
Recognized as a Best Place to Work and a commitment to a diverse workplace
What to Expect (Job Responsibilities):
Own and evolve major portions of the product roadmap and milestones, aligned with company strategy and customer needs
Translate high-level strategy and customer and business asks into clear product requirements and success metrics
Write high-quality Product Requirement Documents (PRDs), user stories, and acceptance criteria
Engage directly with customers and partners to gather feedback and analyze usage data
Drive cross-functional launch readiness, including sales enablement and support
What is Required (Qualifications):
4-6+ years of product management experience, with a deep telecom/UCC/AI background
Proven experience delivering products in Cloud telephony, UCaaS, CCaaS, or network-based services
Hands‑on experience with AI‑powered products, ideally customer‑facing (chatbots, voice AI, assistants)
Strong understanding of SIP/PSTN basics, call routing, and IVR flows
Excellent written and verbal communication skills
How to Stand Out (Preferred Qualifications):
Experience with AI/ML technologies such as NLU, RAG, and speech‑to‑text
Experience working with regulated industries (finance, healthcare)
Prior experience at a telecom, UCaaS, or large‑scale SaaS platform company
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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Why consider this job opportunity:
Salary up to $159,500
Comprehensive medical, dental, vision, disability, and life insurance
401K match and Employee Stock Purchase Plan (ESPP)
Paid parental leave, sick leave, and time off
Opportunities for professional growth and development
Recognized as a Best Place to Work and a commitment to a diverse workplace
What to Expect (Job Responsibilities):
Own and evolve major portions of the product roadmap and milestones, aligned with company strategy and customer needs
Translate high-level strategy and customer and business asks into clear product requirements and success metrics
Write high-quality Product Requirement Documents (PRDs), user stories, and acceptance criteria
Engage directly with customers and partners to gather feedback and analyze usage data
Drive cross-functional launch readiness, including sales enablement and support
What is Required (Qualifications):
4-6+ years of product management experience, with a deep telecom/UCC/AI background
Proven experience delivering products in Cloud telephony, UCaaS, CCaaS, or network-based services
Hands‑on experience with AI‑powered products, ideally customer‑facing (chatbots, voice AI, assistants)
Strong understanding of SIP/PSTN basics, call routing, and IVR flows
Excellent written and verbal communication skills
How to Stand Out (Preferred Qualifications):
Experience with AI/ML technologies such as NLU, RAG, and speech‑to‑text
Experience working with regulated industries (finance, healthcare)
Prior experience at a telecom, UCaaS, or large‑scale SaaS platform company
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr