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Avion Hospitality, LLC

Sr Sales Manager

Avion Hospitality, LLC, Memphis, Tennessee, us, 37544

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Description

Position Summary The Senior Sales Manager is responsible for driving group and corporate business to maximize hotel revenue, occupancy, and market share. This role focuses on proactive sales efforts, relationship development, and strategic account management while supporting overall sales and revenue goals. The Senior Sales Manager works closely with the Director of Sales, Revenue Management, Marketing, and Operations to deliver strong financial results and exceptional client experiences.

Key Responsibilities Sales & Revenue Generation

Proactively solicit and secure group business through outside sales calls, site visits, networking events, and industry functions

Develop and manage a targeted account base to generate new and repeat business

Meet or exceed assigned revenue goals, room night production, and ADR targets

Respond to RFPs, negotiate contracts, and close business in alignment with hotel strategy

Maintain accurate forecasting, booking pace, and account activity in the CRM system

Account Management & Relationships

Build and maintain strong relationships with key clients, meeting planners, travel managers, and local partners

Conduct hotel site tours and represent the property with professionalism and brand integrity

Partner with operations and catering teams to ensure seamless event execution and guest satisfaction

Retain and grow existing accounts while identifying upsell and cross-sell opportunities

Strategy & Market Awareness

Collaborate with the Director of Sales and Revenue Management to align pricing and sales strategies

Analyze market trends, competitor activity, and demand patterns

Participate in weekly sales meetings, strategy sessions, and budget planning

Support hotel marketing initiatives, promotions, and brand campaigns

Reporting & Administration

Maintain accurate records in CRM and sales systems

Prepare sales reports, forecasts, and activity updates as required

Ensure compliance with brand standards, sales processes, and contract guidelines

Requirements Qualifications & Experience

3–5+ years of hotel sales experience, with a focus on group or corporate sales

Proven track record of meeting or exceeding sales and revenue goals

Strong negotiation, presentation, and closing skills

Excellent written and verbal communication skills

Proficiency in CRM systems and Microsoft Office

Knowledge of hotel revenue management principles

Preferred Experience

Experience in full-service or lifestyle hotels

Familiarity with brand systems (Envision and Opera)

Local market knowledge and established client relationships

Key Competencies

Results-driven and self-motivated

Relationship-focused sales approach

Strategic thinking and problem solving

Strong organization and time management

Ability to work independently and collaboratively

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