Trust IT LLC
Role: Oracle Rightnow Service Cloud Location: San Jose CA or Should be available in PST locationDuration: Contract Key skills: Oracle Service Cloud (Fusion) Oracle CX cloud CX - Customer Exp, also means service clouds Fusion Cloud Onsite and Offshore coordination 5 yrs in Oracle cloud fusion Relevant experience Project involves Migration of system from Rightnow to Cloud Fusion Required Skills & Experience: Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments.