OMEGA, Inc.
Do you want to be part of a business that genuinely values **entrepreneurialism**, **innovation** and
We **focus on our customers** and are proud of the difference our technology makes. We partner with some of the biggest manufacturing companies in the world and our technical innovations are used to enhance well-known brands across multiple industries.**Your Impact***We are looking for a Customer Service Representative who will contribute to the success of the Global Sales and Commercial Operations Team, applying their expertise in fostering positive customer experiences to support the achievement of team and company goals and deliver innovative, reliable solutions.
In this role, the successful candidate will collaborate effectively with colleagues and cross-functional teams, demonstrate strong problem-solving and decision-making skills, and maintain a commitment to professional excellence, quality and continuous improvement.***The Role***The Customer Service Representative serves as a primary point of contact between customers, distributors, and service personnel, providing timely sales and service support. This position will collaborate with cross-functional teams to ensure customer expectations are met through accurate order processing and on-time delivery of goods.***Job Responsibilities*** *Maintain communications with PMS personnel, distributors, and customers to clarify and acknowledge orders, ensure complete configurations/part numbers, price, payment terms, shipping instructions, and on time delivery. Process invoicing to customers.** *Process orders received via telephone, email, and fax. Includes data entry to create demand, relieve inventory and produce invoices, packing lists and shipping documents, including air bills, shipper’s letter of instruction, required certificates, labels, and process Letters of Credit as required.** *Complete Export Screening checklist and comply with all export regulations.** *Work with Accounting dept. to facilitate payment terms and collection issues.** *Provide regular backup support for other CSR’s as needed.** *Continuously evaluate processes for improvements in efficiency, quality, and safety.** *This job description is not intended to be all-inclusive.
Responsibilities may evolve over time, and other related duties may be assigned to meet the ongoing needs of the company.***Required Qualifications*** *0 - 2 years’ work experience in an office environment.** *Strong communication, relationship building skills both in person and via electronic tools.** *Organized, self-motivated, with a desire to work at fast pace with a sense of urgency, accuracy, flexibility, and attention to detail.** *Strong personal computing skills and proficiency with MS Word, Excel, Power Point, Access, and Outlook.***Preferred Qualifications*** *Bachelor’s degree in business or related field preferred***Work Environment & Physical Requirements*** *This role primarily operates in an office environment.
Must be able to sit, stand, and use a computer for extended periods of time** *Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this role***Compensation & Benefits*** *Competitive base salary range: $22.50 per hour*
+ *Our compensation philosophy: we offer competitive pay based on market data, including local, national, and industry benchmarks.
For new hires, offers are generally within the established min- to mid-point of the range for the role, with flexibility to recognize experience, skills, and education.
Our approach ensures fair pay internally while remaining competitive externally and allows room for growth.** *Comprehensive benefits package:*
+ *Health coverage: medical, dental, vision, fsa, onsite clinic (CO employees), life insurance*
+ *401(k) retirement plan with company match*
+ *Vacation, holiday, and leave policies*
+ *Tuition reimbursement, Employee recognition programs, Employee assistance programs**Particle Measuring Systems is proud to be an Equal Opportunity Employer and are committed to building an inclusive and supportive workplace where everyone can thrive**Established in 1972, Particle Measuring Systems is a **global leader for micro-contamination monitoring** equipment improving the performance of clean manufactures in the **semiconductor** and **pharmaceutical** industries.
We’re a growing technology company in Niwot, Colorado, the heart of the Rocky Mountains.
We offer an exceptional and rewarding work environment in a great place to live.
Our employees enjoy challenging projects in the development and manufacture of light scattering particle counters and diverse technologies and applications.*Particle Measuring Systems is a global leader in designing and manufacturing micro-contamination monitoring equipment.
Based in Boulder, Colorado, our state of the art technology is instrumental in improving clean room performance in the semiconductor and pharmaceutical markets.
Our specialized technology, and the challenging work necessary to create this technology, enables our company to attract talented team members so that everyone has the opportunity to reach their potential in engaging and stimulating roles.
The diverse experience of our employees at all levels brings unique ideas and contributions to Particle Measuring Systems. Join Particle Measuring Systems and become part of a company that recognizes our success is driven by you! We are an Equal Opportunity Employer, committed to affirmative action, a discrimination-free workplace, and fair treatment to all employees.We offer a competitive salary and benefit programs, including medical, dental, vision, life and AD&D insurance, short- and long-term disability programs, a flexible spending account, a tuition reimbursement program, a 401(k) plan, profit sharing, paid company holidays and paid time off.
As part of our value system, we maintain a non-smoking campus and provide an onsite clinic for employees to emphasize health and well-being in the workplace.
We are proud to be an Equal Opportunity Employer.### Relocation OpportunitiesColorado is one of the best places to live in the USA.
We offer relocation assistance for many of our positions.
Come live in Colorado! #J-18808-Ljbffr
We **focus on our customers** and are proud of the difference our technology makes. We partner with some of the biggest manufacturing companies in the world and our technical innovations are used to enhance well-known brands across multiple industries.**Your Impact***We are looking for a Customer Service Representative who will contribute to the success of the Global Sales and Commercial Operations Team, applying their expertise in fostering positive customer experiences to support the achievement of team and company goals and deliver innovative, reliable solutions.
In this role, the successful candidate will collaborate effectively with colleagues and cross-functional teams, demonstrate strong problem-solving and decision-making skills, and maintain a commitment to professional excellence, quality and continuous improvement.***The Role***The Customer Service Representative serves as a primary point of contact between customers, distributors, and service personnel, providing timely sales and service support. This position will collaborate with cross-functional teams to ensure customer expectations are met through accurate order processing and on-time delivery of goods.***Job Responsibilities*** *Maintain communications with PMS personnel, distributors, and customers to clarify and acknowledge orders, ensure complete configurations/part numbers, price, payment terms, shipping instructions, and on time delivery. Process invoicing to customers.** *Process orders received via telephone, email, and fax. Includes data entry to create demand, relieve inventory and produce invoices, packing lists and shipping documents, including air bills, shipper’s letter of instruction, required certificates, labels, and process Letters of Credit as required.** *Complete Export Screening checklist and comply with all export regulations.** *Work with Accounting dept. to facilitate payment terms and collection issues.** *Provide regular backup support for other CSR’s as needed.** *Continuously evaluate processes for improvements in efficiency, quality, and safety.** *This job description is not intended to be all-inclusive.
Responsibilities may evolve over time, and other related duties may be assigned to meet the ongoing needs of the company.***Required Qualifications*** *0 - 2 years’ work experience in an office environment.** *Strong communication, relationship building skills both in person and via electronic tools.** *Organized, self-motivated, with a desire to work at fast pace with a sense of urgency, accuracy, flexibility, and attention to detail.** *Strong personal computing skills and proficiency with MS Word, Excel, Power Point, Access, and Outlook.***Preferred Qualifications*** *Bachelor’s degree in business or related field preferred***Work Environment & Physical Requirements*** *This role primarily operates in an office environment.
Must be able to sit, stand, and use a computer for extended periods of time** *Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this role***Compensation & Benefits*** *Competitive base salary range: $22.50 per hour*
+ *Our compensation philosophy: we offer competitive pay based on market data, including local, national, and industry benchmarks.
For new hires, offers are generally within the established min- to mid-point of the range for the role, with flexibility to recognize experience, skills, and education.
Our approach ensures fair pay internally while remaining competitive externally and allows room for growth.** *Comprehensive benefits package:*
+ *Health coverage: medical, dental, vision, fsa, onsite clinic (CO employees), life insurance*
+ *401(k) retirement plan with company match*
+ *Vacation, holiday, and leave policies*
+ *Tuition reimbursement, Employee recognition programs, Employee assistance programs**Particle Measuring Systems is proud to be an Equal Opportunity Employer and are committed to building an inclusive and supportive workplace where everyone can thrive**Established in 1972, Particle Measuring Systems is a **global leader for micro-contamination monitoring** equipment improving the performance of clean manufactures in the **semiconductor** and **pharmaceutical** industries.
We’re a growing technology company in Niwot, Colorado, the heart of the Rocky Mountains.
We offer an exceptional and rewarding work environment in a great place to live.
Our employees enjoy challenging projects in the development and manufacture of light scattering particle counters and diverse technologies and applications.*Particle Measuring Systems is a global leader in designing and manufacturing micro-contamination monitoring equipment.
Based in Boulder, Colorado, our state of the art technology is instrumental in improving clean room performance in the semiconductor and pharmaceutical markets.
Our specialized technology, and the challenging work necessary to create this technology, enables our company to attract talented team members so that everyone has the opportunity to reach their potential in engaging and stimulating roles.
The diverse experience of our employees at all levels brings unique ideas and contributions to Particle Measuring Systems. Join Particle Measuring Systems and become part of a company that recognizes our success is driven by you! We are an Equal Opportunity Employer, committed to affirmative action, a discrimination-free workplace, and fair treatment to all employees.We offer a competitive salary and benefit programs, including medical, dental, vision, life and AD&D insurance, short- and long-term disability programs, a flexible spending account, a tuition reimbursement program, a 401(k) plan, profit sharing, paid company holidays and paid time off.
As part of our value system, we maintain a non-smoking campus and provide an onsite clinic for employees to emphasize health and well-being in the workplace.
We are proud to be an Equal Opportunity Employer.### Relocation OpportunitiesColorado is one of the best places to live in the USA.
We offer relocation assistance for many of our positions.
Come live in Colorado! #J-18808-Ljbffr