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Progressive Insurance

Medical Claims Representative Trainee

Progressive Insurance, New York, New York, us, 10261

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Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.

As a medical claims representative trainee, you’ll be instrumental in keeping the medical claims process efficient and supportive for our customers. Focusing on personal injury protection (PIP) medical coverage, you’ll analyze accident details, medical records and terminology. You’ll also adjust claims while maintaining solid relationships with customers. Bring your passion for helping others and we’ll teach you the insurance stuff – allowing you to be confident when speaking with customers.

This is a hybrid role, which means you’ll work in‑office two days that are selected by local leadership and choose where you want to work the other three days, whether that’s at home or in the office, for a period of 12 months. After that period, the days you’ll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you’ll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in‑office environment, you’re welcome to work in the office as often as you would like.

Duties & Responsibilities

Research policy contract, regulation and cause of injury to make coverage decisions

Conduct research to understand correlations between medical records and motor vehicle accidents, injuries or medical conditions

Identify and research wage loss expenses and documentation for payment consideration

Review and interpret policy language when subrogation demands are received

Must‑Have Qualifications

Three years of work experience OR

Bachelor’s degree OR

Two years work experience and an associate degree

Schedule

Monday - Friday 8:00 AM - 4:30 PM during Onboarding

Compensation

Once you complete training (which means passing any necessary training requirements) your salary will be $60,500 - $63,000. However, during training, you will be paid an hourly rate based on your salary.

Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

401(k) with dollar‑for‑dollar company match up to 6%

Medical, dental & vision, including free preventative care

Wellness & mental health programs

Health care flexible spending accounts, health savings accounts, & life insurance

Paid time off, including volunteer time off

Paid & unpaid sick leave where applicable, as well as short & long‑term disability

Parental & family leave; military leave & pay

Diverse, inclusive & welcoming culture with Employee Resource Groups

Career development & tuition assistance

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work‑Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H‑1B, O‑1, E‑3, TN) statuses for this role.

For ideas about how you might be able to protect yourself from job scams, visit our scam‑awareness page at https://careers.progressive.com/pages/how-we-hire-faq-job‑scams/

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