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DrHouse, Inc.

Senior Billing Specialist / Coding / Revenue Cycle Lead (Remote – U.S. Healthcar

DrHouse, Inc., Oklahoma City, Oklahoma, United States

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About DrHouse DrHouse is a leading U.S.-based telemedicine company redefining how patients access care. We deliver fast, affordable, and high-quality virtual healthcare, putting patients first while operating at scale across the United States. As we continue to grow, we are seeking a Senior Billing Specialist / Revenue Cycle Lead to own and optimize our end-to-end billing and revenue cycle operations.

Role Overview This is a senior, hands‑on leadership role responsible for owning the full revenue cycle while leading and developing the billing team. You will serve as the subject matter expert for U.S. healthcare billing, oversee daily billing operations, manage payer relationships, and drive continuous improvement in collections, denial reduction, and compliance. This role is primarily focused on commercial payers and Medicare. The ideal candidate has deep experience in U.S. medical billing, strong leadership skills, and is comfortable operating in a fast‑paced telehealth environment.

Key Responsibilities

Lead, manage, and mentor the billing and revenue cycle team, ensuring accuracy, efficiency, and accountability

Own the full revenue cycle, including insurance verification, charge entry, claim submission, payment posting, denials management, and collections

Establish and optimize billing workflows, performance metrics, and QA processes

Act as the escalation point for complex billing and payer issues

Drive initiatives to improve reimbursement rates, reduce denials, and accelerate cash flow

Serve as the primary contact for payer relationships, including Humana, Aetna, BCBS, UHC, Medicare, and Anthem

Ensure compliance with HIPAA, CMS regulations, and payer policies

Partner cross‑functionally with clinical, compliance, product, and leadership teams

Analyze billing and revenue data and report key KPIs to senior leadership

Required Qualifications

5+ years of experience in U.S. medical billing and revenue cycle management

Proven experience leading or supervising billing teams

Strong expertise with commercial payers and Medicare

Advanced knowledge of CPT, ICD‑10, denial management, and payer workflows

Hands‑on experience with EHR and practice management systems; clearinghouse experience preferred

Strong understanding of HIPAA, CMS rules, and reimbursement regulations

Excellent leadership, communication, and problem‑solving skills

Highly detail‑oriented with strong analytical capabilities

Preferred Qualifications Experience in telehealth, virtual care, or high‑volume digital health environments.

Professional certifications such as CRCE, CRCP, HFMA certifications, leadership training, or similar

Experience scaling billing operations in a growing organization

What We Offer

Fully remote role within the U.S.

Competitive compensation based on experience

High‑impact leadership role with ownership over revenue operations

Opportunity to build and scale billing processes in a growing telehealth company

Mission‑driven team focused on expanding access to care

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