Adobe is hiring: Enterprise Account Director, Digital Media (San Francisco) in S

Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! Were passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. Adobes Digital Media Enterprise team is looking for a hardworking, proactive Account Director to ensure that the needs of our Enterprise clients are being supported. The Account Director is responsible for the sourcing and closing of new customers, and for the end-to-end management of Adobe's existing client relationships. targets, up-sell and optimization effectiveness, client satisfaction and retention levels, and contribution to overall sales team and business unit. We are looking for a hunter who can demonstrate a history of quota over-achievement and deep customer relationships. There will be a defined set of enterprise accounts with greater than $1B in annual revenue. Build strong, lasting relationships with customers by understanding their needs and business objectives. Perform outbound contact to existing customers to sell additional solutions. Convert customer challenges into new opportunities Maintain an active pipeline of forecasted opportunities to meet monthly, quarterly and annual quota objectives. Improve overall customer satisfaction in assigned customer accounts. Work with various groups within Adobe (Product, Marketing, Finance and Engineering) to provide customer feedback and drive revenue opportunities in the region. Minimum 10+ years proven track record of field account management/account executive experience. Demonstrated analytical and computer skills. Excellent communication and presentations skills with top-notch customer service approach. Proven experience in using quantitative and qualitative analysis to assess customer relationships and make recommendations for each account. Ability to work successfully in a team environment with your Adobe ecosystem including Renewals Specialists, Product Specialists, CSMs, Solution Consultants and Field Marketing. Creative problem-solving approach. At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. California: Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and fair chance ordinances. Colorado: Application Window Notice Mar 30 2026 12:00 AM. If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs. Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Adobe aims to make Adobe.If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.