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Maxus Properties

Leasing Manager

Maxus Properties, San Francisco, California, United States, 94199

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Job Details Job Location:

The Isaac - Frisco, TX 75034

Job Title: Leasing Manager, The Isaac Apartments Reports To: Property Manager

Maxus Properties, established in 1987, manages a diverse portfolio of rental housing, encompassing both market-rate and affordable properties. We specialize in revitalizing underperforming assets. Our mission is to enhance property value through a combination of experienced personnel and advanced technology, with a strong focus on achieving high resident retention and occupancy rates.

Position Summary The Leasing Manager is responsible for driving occupancy, revenue, and leasing performance through strong sales leadership, consistent training, file accuracy, and marketing execution. This role oversees daily leasing operations, develops and coaches the leasing team, ensures compliance and audit accuracy, and delivers a best-in-class prospect and resident experience. The Leasing Manager will assist in Management duties in the Property Manager’s absence.

Key Responsibilities Leasing & Sales Leadership

Drive leasing performance to meet or exceed occupancy, traffic, and conversion goals

Lead daily leasing operations and ensure strong follow-up, closing, and customer service standards

Monitor leasing metrics, including traffic, closing ratios, follow-up effectiveness, and move-in volume

Ensure show apartments and model units are toured and market-ready

Team Development & Training

Train, coach, and mentor leasing staff on sales techniques, closing methods, and follow-up standards

Conduct regular role plays, call reviews, and performance feedback sessions

Lead leasing-focused morning meetings and provide weekly move-in and pipeline updates

Foster a sales-driven, accountable, and collaborative team culture

File Auditing & Compliance

Audit applicant files prior to the Property Manager approval

Audit move-in files prior to move-in day and ensure a timely handoff to the Property Manager

Ensure all leasing files meet company standards and Fair Housing requirements

Marketing & Reputation Management

Execute onsite and digital marketing initiatives in coordination with management

Oversee social media campaigns and outreach efforts

Assist with reputation management and lead source optimization

Operational Support

Collaborate closely with the Property Manager on leasing strategy and performance

Step in to support the Property Manager role when needed, including:

Delinquency management

Move-in and move-out processing

Renewal processing

Move-out confirmations

Pre Move Out Inspections

Maintain accurate records in property management and CRM systems

Qualifications Qualifications

Required:

2+ years of multifamily leasing experience

Previous leadership, senior leasing, or supervisory experience preferred

Strong sales, closing, and customer service skills

Solid understanding of Fair Housing laws and leasing compliance

Experience in auditing leasing files and applications

Proficiency with property management and CRM software (Knock experience preferred)

Preferred:

Lease-up or high-volume leasing experience

Experience with reputation management and social media marketing

Industry certifications (NALP, CAM, etc.)

All qualified candidates will be subject to drug testing and a criminal background check. We are committed to being an equal opportunity employer.

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