Humana Inc
A leading health insurance company is seeking a Grievances & Appeals Representative 2 to manage client concerns through comprehensive reviews of clinical documentation. This remote position requires at least one year of customer service experience, preferably in healthcare, along with strong data entry skills and proficiency in Microsoft Word and Excel. The role involves assisting members, resolving issues, and meeting quality standards with some latitude in decision-making. Compensation ranges from $40,000 to $52,300 per year, with competitive benefits.
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