Bossard Americas Job Board
Customer Relations Representative
Bossard Americas Job Board, Phoenix, Arizona, United States, 85003
Phoenix Arizona
909 W Pinnacle Peak Rd.
Bldg. A, Suite 101
Phoenix, AZ 85027, USA
Candidates must be able to work on-site in Phoenix, AZ.
Responsibilities
Review and manage Open Order Reports and associated expedites.
Daily review and engagement on customer’s hot lists.
Verifies inventory and notifies Purchasing of customer orders that would deplete stock.
Expedite internally to assure shipment of customer orders.
Routes orders to departments for filling and follows up on orders to ensure delivery by specified dates.
Informs shipping of packing or labeling requirements for customer shipments.
Confers with shipping, warehouse, or common carrier personnel to provide proof of delivery requests from customers.
Ensure all user messages and validation errors are reviewed and managed.
Provide feedback directly to customers on general order inquiries.
Support Account Manager or Key Account Manager with Quoting Setup and various other duties.
Other duties may be assigned.
Education and Experience A Bachelor’s Degree with 1-3 years of customer relations experience is desired and /or training; or equivalent combination of education and experience.
Bossard Offers
Fitness Reimbursement
Paid Holidays
Skills
Microsoft Powerpoint – Intermediate
Outlook/email – Intermediate
Microsoft Word – Intermediate
Microsoft Excel – Intermediate
Behaviors
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Team Player: Works well as a member of a group
Self-Starter: Inspired to perform without outside help
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Financial: Inspired to perform well by monetary reimbursement
Licenses & Certifications Driver's License
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
Candidates must be able to work on-site in Phoenix, AZ.
Responsibilities
Review and manage Open Order Reports and associated expedites.
Daily review and engagement on customer’s hot lists.
Verifies inventory and notifies Purchasing of customer orders that would deplete stock.
Expedite internally to assure shipment of customer orders.
Routes orders to departments for filling and follows up on orders to ensure delivery by specified dates.
Informs shipping of packing or labeling requirements for customer shipments.
Confers with shipping, warehouse, or common carrier personnel to provide proof of delivery requests from customers.
Ensure all user messages and validation errors are reviewed and managed.
Provide feedback directly to customers on general order inquiries.
Support Account Manager or Key Account Manager with Quoting Setup and various other duties.
Other duties may be assigned.
Education and Experience A Bachelor’s Degree with 1-3 years of customer relations experience is desired and /or training; or equivalent combination of education and experience.
Bossard Offers
Fitness Reimbursement
Paid Holidays
Skills
Microsoft Powerpoint – Intermediate
Outlook/email – Intermediate
Microsoft Word – Intermediate
Microsoft Excel – Intermediate
Behaviors
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Team Player: Works well as a member of a group
Self-Starter: Inspired to perform without outside help
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Financial: Inspired to perform well by monetary reimbursement
Licenses & Certifications Driver's License
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr