Senior Customer Advocacy Specialist - Resolve Complaints

A leading airline company is seeking a Senior Customer Advocacy Specialist to manage complex customer complaints and enhance experiences. The role involves investigating issues, preparing documentation, and communicating outcomes effectively. Ideal candidates will have 2-3 years of experience in complaint resolution, strong communication abilities, and emotional intelligence. This is an exciting opportunity to contribute to a supportive workplace culture while making a significant impact on customer satisfaction. #J-18808-Ljbffr