Master Machining, Inc.
CUSTOMER ACCOUNT SPECIALIST
Master Machining, Inc., Skippers Corner, North Carolina, United States
Location:
On-site
Schedule:
Monday–Friday, 8:00 AM – 5:00 PM
Master Machining, Inc. (MMI) is seeking an experienced Customer Account Specialist with strong data entry skills to join our fast-paced manufacturing environment. This role is critical to maintaining accuracy, organization, and communication across customer orders and internal operations.
Our culture and core values require someone with a strong work ethic, exceptional attention to detail, and the ability to manage multiple tasks and shifting priorities. The ideal candidate is personable, organized, driven, focused, dependable, and thrives in a hands‑on office environment.
Key Responsibilities & Duties
Responsibilities include, but are not limited to:
Enter all customer Purchase Orders accurately and efficiently
Build customer Sales Orders and provide documentation to the Vice President
Ensure Sales Folders are properly built, complete, and include all required drawings and paperwork
Create RMAs when necessary and ensure all related documentation is correctly filed
Answer a multi‑line phone system and provide general office support
Maintain office organization, including: Filing sales folders in numerical order.Filing quotes in designated areas
Assisting team members with administrative and operational tasks as needed
Perform high‑volume data entry (this is a required and critical function of the role)
Maintain exceptional numerical and document organization, essential to MMI’s operations
Communicate clearly and professionally with internal teams and customers
Participate in office cleaning duties on a rotational schedule (sweeping, vacuuming, bathroom upkeep, dusting, trash removal)
Bring positive energy to the workplace and contribute as a team player and motivator
Required Skills & Qualifications
Data Entry: Minimum 5 years (Required)
Customer Service: Minimum 3 years (Required)
Microsoft Outlook: Minimum 2 years (Required)
Strong organizational skills with attention to numerical accuracy
Excellent verbal and written communication skills
Quick learner with a systems-oriented mindset
Proficiency in Excel, Word, Microsoft Teams, and PDF software
Ability to work independently and collaboratively in a fast-paced manufacturing environment
Preferred Experience
Purchase orders, invoicing, or manufacturing sales experience
Benefits
40 hours of paid vacation after 1 year
Health, dental, and vision insurance offered after 60 days
Paid birthday off
401(k) plan eligibility after 1 year of service
Why Join MMI? If you are detail-driven, reliable, and looking for a role where your daily contributions truly matter, MMI offers the opportunity to grow with the company in a highly active, positive team environment, where there is always something to do and no two days are the same.
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On-site
Schedule:
Monday–Friday, 8:00 AM – 5:00 PM
Master Machining, Inc. (MMI) is seeking an experienced Customer Account Specialist with strong data entry skills to join our fast-paced manufacturing environment. This role is critical to maintaining accuracy, organization, and communication across customer orders and internal operations.
Our culture and core values require someone with a strong work ethic, exceptional attention to detail, and the ability to manage multiple tasks and shifting priorities. The ideal candidate is personable, organized, driven, focused, dependable, and thrives in a hands‑on office environment.
Key Responsibilities & Duties
Responsibilities include, but are not limited to:
Enter all customer Purchase Orders accurately and efficiently
Build customer Sales Orders and provide documentation to the Vice President
Ensure Sales Folders are properly built, complete, and include all required drawings and paperwork
Create RMAs when necessary and ensure all related documentation is correctly filed
Answer a multi‑line phone system and provide general office support
Maintain office organization, including: Filing sales folders in numerical order.Filing quotes in designated areas
Assisting team members with administrative and operational tasks as needed
Perform high‑volume data entry (this is a required and critical function of the role)
Maintain exceptional numerical and document organization, essential to MMI’s operations
Communicate clearly and professionally with internal teams and customers
Participate in office cleaning duties on a rotational schedule (sweeping, vacuuming, bathroom upkeep, dusting, trash removal)
Bring positive energy to the workplace and contribute as a team player and motivator
Required Skills & Qualifications
Data Entry: Minimum 5 years (Required)
Customer Service: Minimum 3 years (Required)
Microsoft Outlook: Minimum 2 years (Required)
Strong organizational skills with attention to numerical accuracy
Excellent verbal and written communication skills
Quick learner with a systems-oriented mindset
Proficiency in Excel, Word, Microsoft Teams, and PDF software
Ability to work independently and collaboratively in a fast-paced manufacturing environment
Preferred Experience
Purchase orders, invoicing, or manufacturing sales experience
Benefits
40 hours of paid vacation after 1 year
Health, dental, and vision insurance offered after 60 days
Paid birthday off
401(k) plan eligibility after 1 year of service
Why Join MMI? If you are detail-driven, reliable, and looking for a role where your daily contributions truly matter, MMI offers the opportunity to grow with the company in a highly active, positive team environment, where there is always something to do and no two days are the same.
#J-18808-Ljbffr