Overview
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI‑first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we’re looking for passionate people to join our mission. If you’re ready to help the world’s best companies optimise their digital applications, we invite you to explore a career with us!
Your opportunity
New Relic is looking for a data‑driven Group Vice President (GVP) to architect the strategic intersection of product value, data insights, and commercial growth. As the “economic architect” of our platform, you will lead the evolution of our pricing and packaging strategies while delivering the data intelligence that powers our Product, Marketing, and Sales engines. You will sit in the driver’s seat of New Relic’s global growth strategy, overseeing a 20+ person Product Management and Analytics team. Your mission is to bridge the gap between technical platform usage and sustainable revenue across our entire ecosystem—from high‑touch Enterprise accounts to our high‑velocity self‑service e‑commerce business.
What you’ll do
- Monetization Strategy: Own the end‑to‑end pricing and packaging lifecycle for the New Relic platform, optimising everything from our Free Tier entry point to complex Enterprise consumption models.
- Consumption‑Based Billing: Lead the strategy for our usage‑based billing platform, ensuring it is transparent, scalable, and aligned with customer value.
- Data‑Driven Growth: Transform raw platform telemetry into actionable insights. Define the metrics that guide product direction, trigger sales plays, and sharpen marketing attribution.
- Cross‑Functional Orchestration: Serve as the strategic glue between Product, Engineering, Sales, Marketing, and Finance to ensure a unified Go‑To‑Market motion.
Key Responsibilities
- Evolve the Portfolio: Design and iterate on pricing structures that reflect the value of new platform capabilities without introducing friction to the customer experience.
- Operationalise Insights: Build out the analytics infrastructure required to surface “Product‑Qualified Lead” (PQL) signals for the sales team.
- Lead & Scale: Manage and mentor a high‑performing team of 20+ PMs and Data Analysts, fostering a culture of experimentation and rigorous performance coaching.
- Strategic Influence: Act as a key advisor to executive leadership on NRR (Net Revenue Retention), churn mitigation, and expansion opportunities based on usage patterns.
This role requires
- 10+ Years of Executive Leadership: Proven track record leading Product Management, Pricing, or Business Strategy functions in a high‑growth SaaS environment.
- Monetisation Expertise: Experience with usage‑based/consumption models and complex packaging initiatives.
- Data Literacy: Exceptional ability to interpret product usage patterns and translate them into commercial strategy. Comfortable navigating data at the atomic level to drive board‑level decisions.
- Collaborative Powerhouse: History of successfully navigating complex, cross‑functional environments and building alignment across disparate stakeholders.
Please note that visa sponsorship is not available for this position.
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$279,000 - $349,000 USD
Benefits
New Relic provides healthcare, dental, vision, parental leave and planning, mental‑health benefits, a 401(k) plan with match, 11 paid holidays, volunteer time off, paid time‑off, and other competitive benefits designed to improve the lives of our employees.
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognise the different paths they took to reach us — including non‑traditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model that allows fully office‑based, fully remote, or hybrid working.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Employment Process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. A criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records on a case‑by‑case basis in accordance with applicable law.
Headhunters and recruitment agencies may not submit resumes through this website or directly to managers. New Relic does not accept unsolicited headhunter or agency resumes, and will not pay fees to any third‑party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
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