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Middle Georgia State University

Financial Aid Advisor I (Dublin Campus)

Middle Georgia State University, Macon, Georgia, us, 31297

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About Us

Middle Georgia State University (MGA), a multi‑campus, baccalaureate and graduate degree granting public institution, is the most affordable public state university in Georgia. MGA has five campuses‑Macon, Cochran, Dublin, Eastman, and Warner Robins, all located in central Georgia—and global outreach through its fully‑online campus. Its enrollment of 8,400 students is largely comprised of students from most of Georgia’s 159 counties. The University has six academic schools, including Georgia’s flagship aviation program, that support its mission to educate and graduate inspired, lifelong learners whose scholarship and careers enhance the state. Job Summary

The Financial Aid Advisor assists in the administration of federal, state, and institutional student financial aid programs. Primary responsibilities include advising students and parents through the financial aid cycle, evaluating students’ financial aid requests, making adjustments and recalculations of financial aid packages, and monitoring students’ academic progress. Responsibilities

Advise students and parents regarding availability of financial aid, eligibility requirements, and the application process via phone, in‑person, and e‑mail correspondence. Award federal, state, institutional, and private sources of financial aid to students within appropriate guidelines and regulations. Perform data verification of student and parent information in accordance with federal and institutional policies. Provide timely and responsive service to students and parents as relates to financial status and student account balances. Review and process financial aid files and related processes as assigned. Maintain confidentiality of student records in compliance with the Family Education/Privacy Act (FERPA). Manage student financial aid records in processing systems. Advise students of current financial aid and bursar policies and how they impact the student enrollment process. Collaborate with various university departments to support the student enrollment experience. Coordinate and participate in outreach projects, financial aid seminars, student orientations, and workshops held on campus and at off‑site locations. Perform other duties and projects as assigned. Required Qualifications

Educational requirement: Baccalaureate degree in a related occupational field. Other qualifications: Demonstrated commitment to student services and success; must be able to withstand demands of heavy public contact; availability to work evenings and weekends during peak periods. Required experience: Sufficient experience to understand basic principles relevant to major duties of the position, usually having had a similar position for two or more years. Preferred Qualifications

Knowledge of current institution, Board of Regents, state and federal regulations pertaining to the collection and maintenance of student records. Experience working in a financial aid or business office at a comparable post‑secondary institution. Knowledge, Skills, & Abilities

Organizational, analytical, and counseling skills with the ability to handle assigned caseload. Ability to use automated student information systems. Ability to research, interpret, and apply complex rules in administering federal Title IV, state, and institutional financial aid. Ability to apply professional judgment with the administration of student financial aid awards. Ability to work collaboratively with all community and university stakeholders. Ability to communicate effectively using interpersonal, written, and public speaking skills. Skill in operation of computers and job‐related software programs. Strong quantitative and analytical skills with attentiveness to detail and accuracy. Benefits

Health insurance Dental Vision Flexible Spending Account (FSA) Health Savings Account (HSA) Life insurance Sick leave Vacation leave Parental leave Retirement Employee discounts Tuition reimbursement Equal Employment Opportunity

Middle Georgia State University is an equal employment, equal access, and equal educational opportunity. It is the policy of Middle Georgia State University to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws.

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