TEKsystems
*TEKsystems is currently hiring for REMOTE Member Service Representatives with a Fortune 100 Financial Institution in Dallas, TX to start in the Account Services Department.*
Position:
Member Service Representative Start Date:
March 9th
Job Description
Respond to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation
Provide information regarding the company's products and services demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure optimal member experience and customer service
Perform transactions or related functions for Savings, checking, consumer loans, credit cards, IRAs and/or other accounts
Advise members of other products and services that may fit their needs and provide opportunities for positive member interaction
Handle a call volume of 80-100+ calls daily
Schedule:
Overnight shifts (2:00 PM – 3:30 AM), Monday–Saturday (All Saturdays required). Must have 6‑day availability and a 9.5‑hour window of flexibility. Training schedule: 2 PM‑11:30 PM, Monday‑Friday (no time off during training 3/9–5/5). Must live within 60 miles of North Richland Hills, TX 76180.
Qualifications
High School Diploma or GED required
1–2 years of recent customer service experience working directly with customers (call center, collections, banking)
Ability to work in a fast‑pace high‑volume call center environment
Willingness to help others and ability to navigate difficult conversations
Professional written and verbal communication skills
Strong computer knowledge and data entry/typing skills
Job Type & Location This is a Contract to Hire position based out of North Richland Hills, TX.
Pay and Benefits The pay range for this position is $19.50 – $19.50/hr.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a hybrid position in North Richland Hills, TX.
Application Deadline This position is anticipated to close on Jan 30, 2026.
About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Learn more at
tek.com .
#J-18808-Ljbffr
Position:
Member Service Representative Start Date:
March 9th
Job Description
Respond to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation
Provide information regarding the company's products and services demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure optimal member experience and customer service
Perform transactions or related functions for Savings, checking, consumer loans, credit cards, IRAs and/or other accounts
Advise members of other products and services that may fit their needs and provide opportunities for positive member interaction
Handle a call volume of 80-100+ calls daily
Schedule:
Overnight shifts (2:00 PM – 3:30 AM), Monday–Saturday (All Saturdays required). Must have 6‑day availability and a 9.5‑hour window of flexibility. Training schedule: 2 PM‑11:30 PM, Monday‑Friday (no time off during training 3/9–5/5). Must live within 60 miles of North Richland Hills, TX 76180.
Qualifications
High School Diploma or GED required
1–2 years of recent customer service experience working directly with customers (call center, collections, banking)
Ability to work in a fast‑pace high‑volume call center environment
Willingness to help others and ability to navigate difficult conversations
Professional written and verbal communication skills
Strong computer knowledge and data entry/typing skills
Job Type & Location This is a Contract to Hire position based out of North Richland Hills, TX.
Pay and Benefits The pay range for this position is $19.50 – $19.50/hr.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a hybrid position in North Richland Hills, TX.
Application Deadline This position is anticipated to close on Jan 30, 2026.
About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Learn more at
tek.com .
#J-18808-Ljbffr