Hilton Worldwide, Inc.
Director of Property Operations/Engineering - Hilton Waikoloa Village
Hilton Worldwide, Inc., Houston, Texas, United States
Job Description - Director of Property Operations/Engineering - Hilton Waikoloa Village (HOT0C8MX)
Job Number HOT0C8MX
Work Locations Hilton Waikoloa Village, 69-425 Waikoloa Beach Drive, Waikoloa 96738
About Hilton Waikoloa Village Hilton Waikoloa Village, an iconic oceanfront resort located on the sunny Kohala Coast of Hawai‘i’s Big Island, is seeking an accomplished
Director of Property Operations
to join our executive leadership team. Set across 62 breathtaking acres, this landmark destination features 1,240 guest rooms and suites and is powered by a passionate team of 900+ team members, delivering unforgettable experiences in a truly one‑of‑a‑kind resort environment.
The
Director of Property Operations
is responsible for the strategic leadership, direction, and oversight of all property operations, ensuring the functionality, safety, and long‑term integrity of the resort while safeguarding the well‑being of both guests and team members. This executive leader plays a critical role in driving operational excellence, asset preservation, and financial performance within a large‑scale, full‑service resort environment. Reporting to the General Manager, the Director of Property Operations leads and develops a diverse team of 50 Engineers, 2 Assistant Directors, and 1 Landscaping Manager, fostering a culture of accountability, safety, and continuous improvement across the property.
What will I be doing? As Property Operations Director, you would be responsible for directing and overseeing the functionality and safety of the facility to protect the well‑being of all guests and team members in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards.
Direct and oversee the functionality and safety of the facility, including, but not limited to, physical buildings, mechanical equipment, electrical systems, heating and cooling systems, life safety systems and grounds according to federal, state and local regulations.
Conduct facility inspections.
Assign, verify and document completion of all routine maintenance and repairs in the property maintenance management system.
Direct, oversee and maintain required documentation for energy management and conservation and preventive maintenance programs.
Lead, manage and communicate information about capital projects and property rehabilitations, including, but not limited to, scheduling, budgeting and complying with contractor bidding standards.
Obtain required licenses and permits to ensure full compliance with codes, regulations and safety standards.
Direct daily department operations including, but not limited to, guest service standards and initiatives, product quality, inventory management and cost controls, systems use and management, budgeting and forecasting, adherence to federal, state and local standards and meeting participation and facilitation.
Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling and evaluations and delivering recognition and reward.
Recruit, interview and train team members.
Salary Range: $175,000 - $190,000 depending on experience and location. This is an EC position and Bonus Eligible.
Our Values
Hospitality – We’re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing, all the time.
Leadership – We’re leaders in our industry and in our communities.
Teamwork – We’re team players in everything we do.
Ownership – We’re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline.
Key Attributes We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.
Benefits
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best‑in‑Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
401K plan and company match to help save for your retirement
Employee stock purchase program (ESPP) – purchase Hilton shares at 15% discount
Debt‑free education – Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
Career growth and development
Recognition and rewards programs
Schedule Full‑time
Brand Hilton Hotels & Resorts
Job Category Engineering, Maintenance and Facilities
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Job Number HOT0C8MX
Work Locations Hilton Waikoloa Village, 69-425 Waikoloa Beach Drive, Waikoloa 96738
About Hilton Waikoloa Village Hilton Waikoloa Village, an iconic oceanfront resort located on the sunny Kohala Coast of Hawai‘i’s Big Island, is seeking an accomplished
Director of Property Operations
to join our executive leadership team. Set across 62 breathtaking acres, this landmark destination features 1,240 guest rooms and suites and is powered by a passionate team of 900+ team members, delivering unforgettable experiences in a truly one‑of‑a‑kind resort environment.
The
Director of Property Operations
is responsible for the strategic leadership, direction, and oversight of all property operations, ensuring the functionality, safety, and long‑term integrity of the resort while safeguarding the well‑being of both guests and team members. This executive leader plays a critical role in driving operational excellence, asset preservation, and financial performance within a large‑scale, full‑service resort environment. Reporting to the General Manager, the Director of Property Operations leads and develops a diverse team of 50 Engineers, 2 Assistant Directors, and 1 Landscaping Manager, fostering a culture of accountability, safety, and continuous improvement across the property.
What will I be doing? As Property Operations Director, you would be responsible for directing and overseeing the functionality and safety of the facility to protect the well‑being of all guests and team members in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards.
Direct and oversee the functionality and safety of the facility, including, but not limited to, physical buildings, mechanical equipment, electrical systems, heating and cooling systems, life safety systems and grounds according to federal, state and local regulations.
Conduct facility inspections.
Assign, verify and document completion of all routine maintenance and repairs in the property maintenance management system.
Direct, oversee and maintain required documentation for energy management and conservation and preventive maintenance programs.
Lead, manage and communicate information about capital projects and property rehabilitations, including, but not limited to, scheduling, budgeting and complying with contractor bidding standards.
Obtain required licenses and permits to ensure full compliance with codes, regulations and safety standards.
Direct daily department operations including, but not limited to, guest service standards and initiatives, product quality, inventory management and cost controls, systems use and management, budgeting and forecasting, adherence to federal, state and local standards and meeting participation and facilitation.
Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling and evaluations and delivering recognition and reward.
Recruit, interview and train team members.
Salary Range: $175,000 - $190,000 depending on experience and location. This is an EC position and Bonus Eligible.
Our Values
Hospitality – We’re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing, all the time.
Leadership – We’re leaders in our industry and in our communities.
Teamwork – We’re team players in everything we do.
Ownership – We’re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline.
Key Attributes We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.
Benefits
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best‑in‑Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
401K plan and company match to help save for your retirement
Employee stock purchase program (ESPP) – purchase Hilton shares at 15% discount
Debt‑free education – Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
Career growth and development
Recognition and rewards programs
Schedule Full‑time
Brand Hilton Hotels & Resorts
Job Category Engineering, Maintenance and Facilities
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