The Cheesecake Factory is hiring: Staff Relations Intern in Calabasas

Cheesecake Staff Relations Internship

Compensation Range: $20.00 / Hour

Position Overview:

You may know us as a company with great foodYou may also know us from being named to the FORTUNE Magazine 100 Best Companies to Work For list since 2014 What you may not know is how fun, rewarding, and hands-on Cheesecake Internships are!

As a Cheesecake Staff Relations Intern, youll play an important role in supporting our Staff Relations team by contributing to meaningful projects and hands-on responsibilities that align with your future career goals. This is a great opportunity to gain exposure to how a Staff Relations department operates within a dynamic and collaborative business environment.

Reporting to the Director of Staff Relations, youll join a Staff Relations team of 10 staff members, based in Calabasas Hills, CA. Together, youll support the Staff Relations function for The Cheesecake Factory Incorporated, a $3.6 billion public company with over 350 restaurants and more than 47,000 staff members nationwide.

Throughout your internship, youll have the chance to:

• Learn directly from industry professionals and gain insight into how a national restaurant company functions day-to-day
• Collaborate with team members and work cross-functionally with other departments
• Participate in projects that make a real impact on our business

Youll thrive in this internship if you are:

• A strong communicator: Youre capable of articulating a message in a clear, concise, and conversational manner.
• Service minded: Youre a people person who effortlessly provides exceptional support whether its over the phone or in person.
• A team player: You love collaboration and always show respect for the views and contributions of others.
• A creative problem-solver: You have an uncanny ability to think outside-the-box, using the resources at hand to effortlessly get to the bottom of an issue.

Here's more of what you'll get to do:

• Investigate & Learn: Gain hands-on experience conducting real employee relations investigations under expert guidance.
• Help Solve Challenging Cases: Manage high-volume, lower-complexity cases during peak periods to maintain strong service levels.
• Drive Impact: Play a key role in shaping company-wide policies and handbooks, ensuring consistency across all concepts.
• Lead a Final Project: Implement the next phase of our policy and procedure initiative to enhance consistency and communication across Operations.
• Collaborate & Grow: Work closely with seasoned HR professionals, gaining insider knowledge and mentorship in employee relations.

What we require:

• Currently enrolled in a post-secondary educational institution.
• Focused study on Human Resources
• Proactive, detail-oriented individual
• Minimum GPA of 3.0.
• Available to work a minimum of 40 hours per week
• Available to work from the Support Center at least 3 days per week (Tues, Wed, Thurs)
• Proficient in MS Office (Word, Excel, Outlook, PowerPoint)

What we offer:

• Sick Time (In locations where required)
• Medical Plan Available (Must meet service and hours requirement)
• 25%-35% discount when dining as a guest

About the Company:

Named to FORTUNE Magazines 100 Best Companies to Work For list every year since 2014, The Cheesecake Factory Incorporated is a leader in experiential dining. We are culinary-forward and relentlessly focused on hospitality. Delicious, memorable experiences created by passionate peoplethis defines who we are and where we are going.

We currently own and operate 353 restaurants throughout the United States and Canada under brands including The Cheesecake Factory, North Italia, Flower Child and a collection of other FRC brands. Internationally, 34 The Cheesecake Factory restaurants operate under licensing agreements. Our bakery division operates two facilities that produce quality cheesecakes and other baked products for our restaurants, international licensees and third-party bakery customers.

We are committed to creating an inclusive and welcoming workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, backgrounds and experiences to apply. The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities.

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