myGwork - LGBTQ+ Business Community is hiring: Director, Operations FAST Publish

Director of Operations, Free Ad Supported Television (FAST) Publishing – Sony Pictures Entertainment

The Director of Operations, FAST Publishing oversees the day‑to‑day operational management of Sony Pictures Entertainment's Free Ad‑Supported Television (FAST) publishing business. Reporting to the VP of Business Development, the role leads all aspects of channel operations – from vendor partnerships and content workflows to internal coordination, communication, and program management – ensuring seamless delivery, scalability and continuous process optimisation.

Key Responsibilities

• Operational Leadership & Program Management – Lead daily operations across FAST channel publishing, coordinate internal stakeholders, oversee project planning for new channel launches, content refreshes and technical upgrades, develop and enforce standardised processes, track milestones, manage escalations and ensure timely issue resolution.
• Vendor & Partner Management – Serve as the primary point of contact for operational vendors, manage day‑to‑day relationships with content and platform partners, lead vendor evaluation, onboarding, contract negotiation and renewals, collaborate with platform partners (such as Samsung TV Plus, Roku, LG Channels, Pluto TV) to manage operational requirements and troubleshoot delivery issues.
• Cross‑Functional Collaboration – Act as an operational conduit between Business Development, global sales teams and internal groups, partner with Programming and Content Prep to align delivery schedules, support Marketing with asset delivery and channel metadata, collaborate with DCS and technical teams to maintain channel uptime and quality standards.
• Budgeting & Financial Oversight – Partner with Finance and Procurement to manage vendor budgets, forecast spend, oversee payment processing, monitor operational costs, track vendor billing accuracy, provide reporting and insights to leadership on budget performance and operational KPIs.
• Process Optimization & Strategic Growth – Identify opportunities to enhance operational efficiency and scalability through process automation, documentation and workflow refinement, define and track KPIs to assess vendor performance, lead initiatives to streamline new channel launches and support strategic growth initiatives by evaluating new technologies, platforms and vendors.

Qualifications

• 10+ years of experience in digital media operations, streaming distribution or FAST publishing.
• Proven expertise in vendor and partner management, particularly in content delivery and playout workflows.
• Strong background in project and program management with cross‑functional team leadership.
• Exceptional organisational and communication skills, with experience managing multiple concurrent initiatives.
• Financial acumen in budgeting, forecasting and vendor cost tracking.
• Strategic, detail‑oriented mindset with a strong sense of operational discipline.
• Bachelor's degree required; MBA or equivalent preferred.
• Experience with international operations and multi‑region workflows is a strong plus.

The anticipated base salary for this position is $171,000 to $192,000. This role may also qualify for annual incentive and/or comprehensive benefits. The actual base salary offered will depend on various factors, including qualifications, experience, education, certifications or other professional licences held, and location of the position.

Sony Pictures Entertainment is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity or other protected characteristics. SPE will consider qualified applicants with arrest or conviction records in accordance with applicable law. To request an accommodation for purposes of participating in the hiring process, you may contact us at SPE_Accommodation_Assistance@spe.sony.com.