Capital One is hiring: Sr. Director, Technical Program Management (AI/ML) in San

Sr. Director, Technical Program Management (AI/ML)

Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms?

About Capital One - At Capital One, we're changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We're dedicated to helping foster a world where everyone has an equal opportunity to prosper.

We're a bank, but we don't think like one. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in.

About the team - As a Sr. Director of Technical Program Management (TPM) on Capital One's Enterprise product & platform organization, we're looking for someone that can help us build solid platforms on mobile and web surfaces that will help Capital One customers have incredible experiences. The platforms are the foundational blocks on which Capital One's various lines of businesses (like credit card, retail banking, auto finance) will build delightful experiences for our customers.

In addition to the technical program, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve.

Our TPM Sr. Directors have:

• Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle

• Experience building and leading a world-class team of technical program managers with a mission to power real-time, intelligent experiences for our customers and associates

• Lead technology focused discussions with senior leadership by providing valuable insights and recommendations that guide technology-based decisions

• Exceptional communication and collaboration skills

• Excellent problem solving and influencing skills

• A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker

• Experienced TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice

• Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives

• Deep focus on execution, follow-through, accountability, and results

• Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.

• Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners

Basic Qualifications

• At least 9 years of experience in technical program management

• Bachelor's degree

Preferred Qualifications

• 9+ years of experience designing and building data-intensive solutions using distributed computing.

• At least 2 years of experience with the full ML development lifecycle using modern technology in a business critical setting. Previous experience with machine learning (building models, deploying models, setting up cloud infrastructure and/or data pipelines) and familiarity with major ML frameworks such as XGBoost, PyTorch, AWS SageMaker, etc.

• 5+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS

• 5+ years experience building highly scalable mobile products & platforms

• 5+ years of experience with Agile delivery

• 5+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact

• Experience in building systems & solutions within a highly regulated environment

• Bachelor's degree in a related technical field (Computer Science, Software Engineering)

• ML industry impact through conference presentations, papers, blog posts, open source contributions, or patents

• MBA or Master's Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Sales Territory: $240,300 - $274,300 for Sr. Director, Technical Program Management

Cambridge, MA: $264,300 - $301,700 for Sr. Director, Technical Program Management

McLean, VA: $264,300 - $301,700 for Sr. Director, Technical Program Management

New York, NY: $288,400 - $329,100 for Sr. Director, Technical Program Management

Richmond, VA: $240,300 - $274,300 for Sr. Director, Technical Program Management

San Francisco, CA: $288,400 - $329,100 for Sr. Director, Technical Program Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

In Summary: Sr. Director of Technical Program Management (TPM) on Capital One's Enterprise product & platform organization is looking for someone that can help us build solid platforms on mobile and web surfaces that will help Capital One customers have incredible experiences . At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position . Minimum and maximum full-time salaries are listed below . En Español: Sr. Director, Gerencia de Programas Técnicos (AI/ML) ¿Está interesado en programas líderes que logren objetivos empresariales críticos y construyan productos y plataformas a gran escala? Sobre Capital One - En Capital One, estamos cambiando la banca para siempre. Fuimos fundados con la creencia de que nadie debería ser excluido del sistema financiero. Estamos dedicados a ayudar a fomentar un mundo donde todos tengan igualdad de oportunidades para prosperar. Somos un banco, pero no pensamos como uno. Siempre estamos pensando en lo siguiente, sobre cómo podemos innovar e inspirar, y acerca de cómo podemos desarrollar las herramientas que nuestros clientes necesitan para mejorar sus vidas financieras aprovechando mejor la tecnología de su clase. Aquí es donde entras. Los directores tienen: fuertes antecedentes técnicos (idealmente la construcción de plataformas, productos o servicios altamente escalables) con capacidad para identificar y mitigar los riesgos técnicos de forma proactiva a lo largo del ciclo de vida de entrega Experiencia en el desarrollo y liderazgo de un equipo de gerentes de programas técnicos de clase mundial con la misión de impulsar experiencias técnicas e inteligentes en tiempo real para nuestros clientes y asociados Tecnología líder enfoca las discusiones con altos directivos proporcionando valiosas ideas y recomendaciones que guían decisiones basadas en tecnología Habilidades excepcionales de comunicación y colaboración Excelentes habilidades para resolver problemas e influir en soluciones holísticas Inteligencia emocional altamente sintonizada, buen oyente y profunda empatía para los equipos y socios Calificaciones básicas Al menos 9 años de experiencia en gestión técnica del programa Licenciatura Qualificaciones preferentes 9+ años de experiencias en el diseño y la construcción de soluciones intensivas de datos utilizando computación distribuida. Al menos 2 años de Experiencia con todo el ciclo de vida de desarrollo ML usando tecnología moderna en un entorno crítico empresarial. 5+ años de experiencia en la construcción de sistemas distribuidos y servicios altamente disponibles utilizando servicios / arquitectura de computación en nube - preferiblemente con AWS 5 + años de experiencias en la creación de productos y plataformas móviles muy escalables 5 + years of experience with Agile delivery 5+ years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact Experiencia en construir sistemas y soluciones dentro de un entorno altamente regulado Licenciatura en un campo técnico relacionado (Ciencias Informáticas, Ingeniería Software) Industria ML a través de presentaciones de conferencias, documentos, publicaciones de blogs, contribuciones de código abierto o patentes MBA o maestría en un área técnica relacionada (Computería Ciencias, Ingénierie) O una experiencia equivalente. En este momento, Capital One no ofrecerá una autorización para nuevos puestos de trabajo u otros trabajos relacionados con el empleo que requieren una licencia máxima por parte del empleador (localidad T-1), OPT-1, FPT-1, EET1, H1E2, etc. Por favor, tenga en cuenta que esta información de salario es únicamente para los candidatos contratados para realizar trabajo dentro de uno de estos lugares y se refiere a la cantidad que Capital One está dispuesto a pagar al momento de este puesto. Los salarios por puestos a tiempo parcial serán proporcionados según el número acordado de horas que deben trabajar regularmente. Territorio de ventas: $240,300 - $274,300 para el Director Senior, Ingeniería del Programa Técnico Cambridge, MA: $264,300- $301,700 para el Dirigente Senior, McLean, VA: $ 264,300 - € 301,700. Conozca más en la página web de Capital One Careers (https://www.capitalonecareers.com/benefits). La elegibilidad varía según el estatus a tiempo completo o parcial, estado exento o no exento y nivel de gestión. Se espera que esta función acepte solicitudes durante un mínimo de 5 días hábiles. No hay agencias por favor. Capital One es un empleador de igualdad de oportunidades (EOE, incluida discapacidad / vet) comprometido con la no discriminación de conformidad con las leyes federales, estatales y locales aplicables. Para obtener soporte técnico o preguntas sobre el proceso de contratación de Capital One, envíe un correo electrónico a Careers@capitalone.com Capital One no proporciona, respalda ni garantiza y no es responsable por productos, servicios, herramientas educativas u otra información de terceros disponibles a través de este sitio web.