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U-Haul

Customer Service Representative

U-Haul, Manchester, New Hampshire, us, 03103

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Employer Industry: Moving and Storage Services

Why consider this job opportunity:

Salary includes a $100 hiring bonus and a $300 cash bonus upon completion of training programs

Career stability with opportunities for advancement within the organization

Comprehensive benefits including health insurance, dental and vision plans, and life insurance

Employee Stock Ownership Plan (ESOP) and 401(k) savings plan

Access to wellness programs, such as gym reimbursement and mental health support

Flexibility to participate in ongoing education through U-Haul University

What to Expect (Job Responsibilities):

Assist customers with U-Haul products and services both inside and outside a U-Haul center

Utilize smartphone-based technology to manage rentals and inventory effectively

Maintain and inspect equipment, including moving and hooking up trucks and trailers

Answer customer queries and educate them about available products and services

Prepare rental invoices and manage the return of equipment from rentals

What is Required (Qualifications):

Valid driver’s license and ability to maintain a good driving record

High school diploma or equivalent

Ability to perform physical tasks, including moving equipment weighing a minimum of 50 lbs

Willingness to adhere to safety precautions in a work environment with moderate risks

Punctuality and availability for scheduled work shifts

How to Stand Out (Preferred Qualifications):

Experience in customer service or related fields

Familiarity with rental equipment or moving services

Ability to operate a forklift (certification offered through U-Haul upon employment)

Interest in continuous education and professional development

Basic mechanical skills for equipment maintenance

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