User Engagement Outreach Representative Job at Clearance Jobs in Offutt Afb
Clearance Jobs, Offutt Afb, NE, US
divh2User Engagement Outreach Representative/h2pKBRs National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the countrys most critical role - protecting our national security./ppWhy Join Us?/pulliInnovative Projects: KBRs work is at the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions./liliCollaborative Environment: Be part of a dynamic team that thrives on collaboration and innovation, fostering a supportive and intellectually stimulating workplace./liliImpactful Work: Your contributions will be pivotal in designing and optimizing defense systems that ensure national security and shape the future of space defense./li/ulpThis position is contingent upon contract award./ppWe are looking for a User Engagement and Outreach Representative to serve as a Subject Matter Expert (SME) on innovative applications of overhead support, addressing tasks from DoD and IC communities. This role will advocate for the development and integration of new capabilities and tradecraft to tackle the challenges faced by the Combatant Command (CCMD) and its components. The User Engagement Representative will provide valuable insights into the pressing needs of specific Combatant Command and how the customers capabilities can meet those demands. This position will focus on fostering multi-agency, multi-int solutions to various issues while offering support to relevant organizations./ppKey Responsibilities:/pulliCapture and prioritize user intelligence needs and requirements, addressing any gaps/liliFacilitate prompt responses to intelligence requests using customer enterprise solutions/liliAssist users in communicating their support needs to the Intelligence Community (IC)/liliEnsure users have knowledge of and access to customer systems and services, and provide tailored training and briefings/liliEngage with the Department of Defense and IC, leveraging expertise across disciplines/liliAct as a liaison between forward-placed staff and the customer, integrating fully within host organizations/liliAssess user needs, recommend actions to utilize customer capabilities effectively, and provide situational awareness of user requirements to the customer and greater IC/liliCommunicate user priorities and shortfalls to relevant customer offices, documenting engagements in government knowledge management tools/liliEducate users on customer capabilities and ensure awareness of operational status and resource issues/liliPromote user involvement in shaping ongoing projects and customer forums, and facilitate rapid responses with enterprise solutions/liliFunction as an action officer for customer leadership and manage customer relationships, tracking user needs and metrics/li/ulpRequired Qualifications:/pulliActive TS/SCI clearance with polygraph required/liliBS degree and 7 years of relevant professional experience (May have HS with 12 years)/liliMust be highly self-motivated with a strong technical and leadership background, demonstrating professionalism and tact under pressure/liliExcellent verbal and written communication skills are essential for effective coordination with diverse stakeholders including senior military officials and government personnel/liliDeep understanding of the intelligence community, with proven experience in technical fundamentals relating to IC collectors, mission control, and processing/liliCapability to thrive in a fast-paced and dynamic environment, maintaining a customer-focused approach in community forums/liliFamiliarity with SIGINT and GEOINT systems, along with visualization and collaboration tools that enhance the utility of customer capabilities for users/li/ulpDesired Qualifications:/pulliMasters with 4 years of relevant professional experience/liliKnowledge of Electro-optical, RADAR, SIGINT, Communications, Mission Management, and Mission processing systems supporting space and ground architecture/liliAbility to be flexible to handle multiple priorities and to work flexible schedules as necessary/liliStrong analytical, problem-solving, and decision-making capabilities/liliProficient communications skills and ability to serve as a trusted advisor/li/ulpBelong, Connect and Grow at KBR/ppAt KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of teams philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together. KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law./p/div