Senior Policy Specialist, Workspace and User-Generated Content Policy Job at Was

Senior Policy Specialist, Workspace And User-Generated Content Policy

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. By applying to this position you will have an opportunity to share your preferred working location from the following: Austin, TX, USA; Atlanta, GA, USA; Seattle, WA, USA; Washington D.C., DC, USA. Minimum qualifications: Bachelor's degree or equivalent practical experience. 5 years of experience in a policy, legal, trust and safety, or technology environment. Preferred qualifications: JD, MBA, or Master's degree. Experience with user-generated products and content moderation processes. Experience with Google's user-facing AI products (e.g. Gemini) and building out policies for generative AI content. Experience with policy and knowledge of the technology sector and key policy issues affecting the internet (e.g. harmful content, privacy, AI). Experience with successfully driving evidence/data-based policies. Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.

About the job: Trust and Safety team members are tasked with identifying and taking on the biggest problems of safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and team-player with a passion for doing what's right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety. As a part of the Global Policy and Standards team, you will be a subject matter expert who promote user trust and uphold Google's policies. You will focus on analyzing, developing and implementing policies to help ensure Google has best policies to protect users across its Workspace and UGC products such as Gmail, Drive, Classroom, Chat and Meet products that are used by billions of users each day. You will act as a advisor to product, engineering and enforcement teams about how and why our policies matter, and help resolve high-profile policy issues coming from the public, regulators, users, customers and internal stakeholders.

Responsibilities: Drive policy strategy creation and execution across Google Workspace and User-Generated Content (UGC) products to continuously identify needs and improve processes. Resolve high-profile policy issues coming from the public, regulators, users, customers and internal stakeholders. Identify abuse trends, gaps, and opportunities across Google Workspace and UGC products and partner with cross-functional teams to develop, evaluate and improve enforcement processes and guidelines. Advise cross-functional teams on policy considerations on Workspace and UGC AI product launches and design best-fit policy solutions, and collaborate to influence product decisions and prioritization and improve user experience. Advance education around the first principles that define our approach to trust risk areas.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire. If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.