Logo
ABC Legal Services

Compliance Specialist

ABC Legal Services, Des Moines, Iowa, United States, 50319

Save Job

About ABC Legal Services: ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.

Job Overview: The Compliance Specialist supports Process Server contractors as a part of the Process Server Development team. This role reviews service events submitted by process servers to ensure compliance with court and customer requirements and ABC’s guidelines and expectations. This role also investigates complaints and contested serves.

This position is remote but located in Iowa.

Key Responsibilities:

Review service events for compliance with ABC, court, and customer requirements

Provide education and instruction to process servers regarding service requirements

Investigate service complaints

Create service complaint investigation reports

Update and analyze process server review records

Perform DCA required audits of process server logbooks

Audit process server service event histories

Perform other job-related duties as assigned

Qualifications:

High school diploma or GED required

6-12 months relevant experience preferred

Writing experience in a professional or higher education environment preferred

Excellent written communication skills, specifically professional email communication a must

Ability to take concise and effective notes

Detail oriented and able to learn a large amount of new information in a short amount of time

Ability to train and work remotely using Microsoft Teams as a primary mode of communication

Experience and proficiency with Microsoft Office

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Benefits:

Health, Dental, Vision insurance

401(k) with company matching

Paid time off

7 Paid company holidays

4 Floating holidays per-year

Life Insurance and AD&D Insurance

Long Term Disability

Health Care Reimbursement Flexible Spending Account

Dependent Care Flexible Spending Account

EAP (Employee Assistance Program)

Pet Insurance

Pay $15.00 to $15.00 per hour

Schedule: Full-time, Monday through Friday

#J-18808-Ljbffr