Acadia Federal Credit Union
Lead Member Service Representative
Acadia Federal Credit Union, Presque Isle, Maine, us, 04769
Overview
Are you a people-focused leader who enjoys supporting a team while building meaningful relationships with members? Do you take pride in cultivating a positive member experience, coaching and developing others, and ensuring smooth, effective branch operations?
Position Acadia Federal Credit Union is seeking a
full-time Lead Member Service Representative
in one of our new branch locations in
Presque Isle . The individual best suited for this role will lead and support the Member Service Representatives (MSRs), ensuring members and potential members receive knowledgeable, friendly, and consistent support. This position plays an important role in strengthening member relationships while supporting branch operations and team development. This role oversees the training, scheduling, and daily workflow of MSRs while assisting on the front line as needed. The Lead MSR partners closely with the Branch Manager to support hiring, coaching, and performance development, and helps ensure team members are confident, engaged, and prepared to meet members’ financial needs.
Pre-Opening Requirements This new branch is slated to open in March. Until the branch is fully operational, the location of training and day-to-day work will be flexible and may occur at alternate Acadia FCU branches or remotely. Candidates should be comfortable working in a temporary location throughout the training and pre-opening period.
Benefits Designated as one of the
“Best Places to Work in Maine”
every year from 2022 through 2025, Acadia FCU offers an excellent compensation and benefit package that includes health, disability, and life insurance, paid earned time off, and a 401(k) matching retirement plan. We are a growth-oriented community credit union that values people, collaboration, and continuous improvement. If you want to be part of an organization that supports its teams, is committed to its members, and is focused on continual improvement, we encourage you to apply online today.
Status This position will remain open until the right person is found.
An Equal Opportunity Employer
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Position Acadia Federal Credit Union is seeking a
full-time Lead Member Service Representative
in one of our new branch locations in
Presque Isle . The individual best suited for this role will lead and support the Member Service Representatives (MSRs), ensuring members and potential members receive knowledgeable, friendly, and consistent support. This position plays an important role in strengthening member relationships while supporting branch operations and team development. This role oversees the training, scheduling, and daily workflow of MSRs while assisting on the front line as needed. The Lead MSR partners closely with the Branch Manager to support hiring, coaching, and performance development, and helps ensure team members are confident, engaged, and prepared to meet members’ financial needs.
Pre-Opening Requirements This new branch is slated to open in March. Until the branch is fully operational, the location of training and day-to-day work will be flexible and may occur at alternate Acadia FCU branches or remotely. Candidates should be comfortable working in a temporary location throughout the training and pre-opening period.
Benefits Designated as one of the
“Best Places to Work in Maine”
every year from 2022 through 2025, Acadia FCU offers an excellent compensation and benefit package that includes health, disability, and life insurance, paid earned time off, and a 401(k) matching retirement plan. We are a growth-oriented community credit union that values people, collaboration, and continuous improvement. If you want to be part of an organization that supports its teams, is committed to its members, and is focused on continual improvement, we encourage you to apply online today.
Status This position will remain open until the right person is found.
An Equal Opportunity Employer
#J-18808-Ljbffr