Director of Customer Experience — Remote, Scale & Insights

A technology management consulting firm is seeking a Director of Customer Experience who will be responsible for overseeing the Client Experience program. The role involves ensuring high-quality customer interactions throughout the lifecycle, managing feedback programs, and coordinating activities with internal teams for a seamless experience. The ideal candidate will have experience in customer experience management, possess strong communication and analytical skills, and be comfortable working in a remote setting. This position offers a dynamic work environment with a focus on client success. #J-18808-Ljbffr