Citigroup Inc.
U.S. Consumer Cards Marketing Talent, Expense & Productivity Lead, Senior Vice P
Citigroup Inc., New York, New York, us, 10261
Reporting to the Head of Business Execution & Strategic Initiatives, the Talent, Expense & Productivity Lead plays a pivotal role in shaping the operational foundation and human capital strategy for the U.S. Consumer Cards (USCC) Marketing organization. The Business Execution team is the strategic engine driving the operational excellence and sustained success of the USS Marketing Organization. This role will drive critical initiatives across talent, financial stewardship and productivity.
Responsibilities
Strategically manage marketing and operating expenses, budget optimization
Enable high-impact and cross collaboration initiatives translating strategic vision into actionable plans and tangible results
Drive administrative, operational, reporting and quality improvements through partnership with internal teams
Champion and drive innovative employee engagement strategies to cultivate an exceptional corporate culture and reinforce Citi as a premier workplace
Drive initiatives focused on talent transformation and vendor management to unlock long-term returns, enhance cost efficiency and boost organizational productivity
Manage financial control by applying a comprehensive understanding of the department Profit & Loss (P&L), including appropriate accruals, client allocations, the impact of capitalization, recovery and fixed price contracts in order to improve operational efficiency and productivity
Responsible for all cross product technology, regulatory and administrative duties in conjunction with the team, including financial, staffing, quality, risk and regulatory matters
Execute vendor management activities, including ensuring legal requirements are met and coordinating contract negotiation and processing
Provide oversight of the Business Critical Milestone Reporting process and other reporting processes to ensure quality, efficiency and accuracy
Ensure headcount is accurate, real estate is inventoried and planned, and onboarding and termination of resources are managed
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Recommended Qualifications
10+ years of experience in financial services
Experience working in global and complex settings with multiple stakeholders
Knowledge of the financial services industry and technology, including Profit & Loss (P&L), accruals, client allocations, capitalization, recovery and fixed price contracts
Proven ability to work in a team of diverse skill sets and cultures
Proven ability to work in high-pressure, time-sensitive environments
Consistently demonstrate clear and concise written and verbal communication
Education
Bachelor's degree/University degree or equivalent experience
Master's degree preferred
Job Family Group Business Strategy, Management & Administration
Job Family Business Execution & Administration
Time Type Full time
Primary Location New York New York United States
Primary Location Full Time Salary Range $176,720.00 - $265,080.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Anticipated Posting Close Date Jan 23, 2026
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
#J-18808-Ljbffr
Responsibilities
Strategically manage marketing and operating expenses, budget optimization
Enable high-impact and cross collaboration initiatives translating strategic vision into actionable plans and tangible results
Drive administrative, operational, reporting and quality improvements through partnership with internal teams
Champion and drive innovative employee engagement strategies to cultivate an exceptional corporate culture and reinforce Citi as a premier workplace
Drive initiatives focused on talent transformation and vendor management to unlock long-term returns, enhance cost efficiency and boost organizational productivity
Manage financial control by applying a comprehensive understanding of the department Profit & Loss (P&L), including appropriate accruals, client allocations, the impact of capitalization, recovery and fixed price contracts in order to improve operational efficiency and productivity
Responsible for all cross product technology, regulatory and administrative duties in conjunction with the team, including financial, staffing, quality, risk and regulatory matters
Execute vendor management activities, including ensuring legal requirements are met and coordinating contract negotiation and processing
Provide oversight of the Business Critical Milestone Reporting process and other reporting processes to ensure quality, efficiency and accuracy
Ensure headcount is accurate, real estate is inventoried and planned, and onboarding and termination of resources are managed
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Recommended Qualifications
10+ years of experience in financial services
Experience working in global and complex settings with multiple stakeholders
Knowledge of the financial services industry and technology, including Profit & Loss (P&L), accruals, client allocations, capitalization, recovery and fixed price contracts
Proven ability to work in a team of diverse skill sets and cultures
Proven ability to work in high-pressure, time-sensitive environments
Consistently demonstrate clear and concise written and verbal communication
Education
Bachelor's degree/University degree or equivalent experience
Master's degree preferred
Job Family Group Business Strategy, Management & Administration
Job Family Business Execution & Administration
Time Type Full time
Primary Location New York New York United States
Primary Location Full Time Salary Range $176,720.00 - $265,080.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Anticipated Posting Close Date Jan 23, 2026
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
#J-18808-Ljbffr