Kinder Morgan
Primary Purpose:
The basic function of this position is to provide customer service for Kinder Morgan's customers, which includes but is not limited to: order processing, scheduling, bill of lading preparation, management of inventory levels. The incumbent interfaces extensively with terminal operations personnel, co-workers, customers, and regulatory personnel as required.
Essential duties and responsibilities:
Interact with all customers which include maintaining all customer paperwork.
Provide general and account information in regards to customer inquiries.
Interact with customers and surveyors, regarding orders and product movements.
Accurately update/maintain the Galahad system. Input and confirm inbound/outbound movements, identify variances (gains and losses), run reports, a lot of data entry - mainly numbers.
Complete month-end-close to provide timely information to accounting for billing, and to customer for their month-end-close.
Respond to requests for product throughput analysis from various departments and customers.
Review daily customer truck rack activity data and distribute customer reports daily. Calculate daily customer inventories, responds to customer inquiries and requests.
Generate bills-of-lading for truck activity.
Operate scales weighing OTR trucks in and out utilizing AS400 system as well as Galahad system
Provide general office duties; such as typing, filing, faxing, mail sorting.
Ensure that all reports, records, and documentation is kept orderly and current.
Perform job in accordance with company policies and procedures. .
Other duties as assigned.
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Essential duties and responsibilities:
Interact with all customers which include maintaining all customer paperwork.
Provide general and account information in regards to customer inquiries.
Interact with customers and surveyors, regarding orders and product movements.
Accurately update/maintain the Galahad system. Input and confirm inbound/outbound movements, identify variances (gains and losses), run reports, a lot of data entry - mainly numbers.
Complete month-end-close to provide timely information to accounting for billing, and to customer for their month-end-close.
Respond to requests for product throughput analysis from various departments and customers.
Review daily customer truck rack activity data and distribute customer reports daily. Calculate daily customer inventories, responds to customer inquiries and requests.
Generate bills-of-lading for truck activity.
Operate scales weighing OTR trucks in and out utilizing AS400 system as well as Galahad system
Provide general office duties; such as typing, filing, faxing, mail sorting.
Ensure that all reports, records, and documentation is kept orderly and current.
Perform job in accordance with company policies and procedures. .
Other duties as assigned.
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