Kelly
Customer Service Representative
Kelly is hiring a Customer Service Representative to join the State of Arizona in Douglas, AZ. Help provide important services and support to the public while gaining valuable experience in a government environment. Why apply: Pay: $16/hr Schedule: 8:00 AM
5:00 PM Employment: One year contract Work with a respected government agency and gain professional experience What you'll do: Answer customer questions by phone or in person about services, programs, or products Handle and resolve complaints, including billing or service issues Maintain accurate records of customer interactions and actions taken Process requests like licenses, registrations, titles, permits, or program eligibility Refer unresolved issues to the correct department Collect payments or arrange billing as needed Follow rules, policies, and procedures to ensure customer satisfaction Skills & Knowledge Needed: Knowledge of policies, procedures, systems, and relevant regulations Customer service and problem-solving skills Strong English communication and reading comprehension Clerical skills: record-keeping, word processing, office procedures Active listening, speaking, and critical thinking Service-oriented attitude and ability to meet customer needs Next Steps: Apply today! Our recruiters will review your profile. Even if this role isn't a fit, you'll stay in our network for future opportunities. Apply to be a Customer Service Representative with Kelly now! 10097681
Kelly is hiring a Customer Service Representative to join the State of Arizona in Douglas, AZ. Help provide important services and support to the public while gaining valuable experience in a government environment. Why apply: Pay: $16/hr Schedule: 8:00 AM
5:00 PM Employment: One year contract Work with a respected government agency and gain professional experience What you'll do: Answer customer questions by phone or in person about services, programs, or products Handle and resolve complaints, including billing or service issues Maintain accurate records of customer interactions and actions taken Process requests like licenses, registrations, titles, permits, or program eligibility Refer unresolved issues to the correct department Collect payments or arrange billing as needed Follow rules, policies, and procedures to ensure customer satisfaction Skills & Knowledge Needed: Knowledge of policies, procedures, systems, and relevant regulations Customer service and problem-solving skills Strong English communication and reading comprehension Clerical skills: record-keeping, word processing, office procedures Active listening, speaking, and critical thinking Service-oriented attitude and ability to meet customer needs Next Steps: Apply today! Our recruiters will review your profile. Even if this role isn't a fit, you'll stay in our network for future opportunities. Apply to be a Customer Service Representative with Kelly now! 10097681