Amazon
Sr. Business Developer- Unmanaged SMB, Amazon Shipping
Amazon, San Diego, California, United States, 92189
Sr. Business Developer – Unmanaged SMB, Amazon Shipping
Job ID: 3161021 | Amazon.com Services LLC
Amazon Shipping is building a high‑growth business designed to transform how the world thinks about logistics. We’re rapidly expanding our shipping and delivery services to brands and merchants across the U.S., and we’re looking for entrepreneurial Business Development leaders who can help customers meet rising end‑customer expectations in an increasingly competitive landscape.
Key job responsibilities
Drive revenue, adoption, and market share through self‑service excellence, leading insight‑driven engagements that teach customers new ways to meet rising end‑customer expectations and challenge the limitations of their current shipping strategy.
Work backwards from customer needs, earning trust by diving deep into financial, operational, and customer‑experience data to design scalable solutions that reframe how brands think about speed, reliability, and fulfillment.
Deliver perspective and influence decisions by introducing data‑backed insights, clarifying the costs of the status quo, and guiding internal teams toward scalable and automated operational improvements impacting the self‑service customer acquisition funnel.
Serve as the voice of the customer, translating market signals and customer feedback into clear inputs for Product, Tech, Operations, and other Amazon teams to improve features, performance, and scalability.
Define and own program goals and metrics, track progress rigorously, remove obstacles, and manage through ambiguity to deliver long‑term customer value and sustained business impact.
Think big and innovate, identifying emerging segments, new use cases, and differentiated delivery models that help customers win—and accelerate the growth of Amazon Shipping.
A day in the life You are a strategic, insight‑driven Business Developer who thrives on helping customers re‑imagine what’s possible. You lead with a point of view—grounded in data, industry trends, and operational realities—and use it to challenge assumptions and illuminate better paths forward. You excel in ambiguous, fast‑scaling environments, influence senior stakeholders with clarity and confidence, and consistently drive scalable improvements toward measurable outcomes.
You quickly understand complex businesses, uncover the true drivers behind customer decisions, and translate those insights into clear recommendations. You build trust through expertise and preparation, communicate with precision, and operate with the ownership required to support a rapidly growing business.
About the team Amazon Shipping is a fast‑growing startup at Amazon looking for customer‑obsessed individuals to shape the direction of this emerging business. Over the years Amazon has built world‑class logistics operations. Amazon Shipping externalizes this network providing enterprises with high‑quality, efficient shipping solutions. Our team is changing the way we interact with customers, looking to solve some of the biggest logistical opportunities facing the entire industry while delighting the companies we work with and their customers.
Basic Qualifications
5+ years of developing, negotiating and executing business agreements experience
5+ years of professional or military experience
Bachelor’s degree
Strong verbal and written communication skills with an ability to work and thrive in ambiguity at a rapid work pace
Preferred Qualifications
Experience in product or program management, product marketing, business development or technology
Experience working in e‑commerce / retail / supply chain / financial services business
Experience in logistics
Experience driving new business segment or services launches
Experience in a new unit business or a startup
Experience leveraging and improving internal tools
Experience in customer‑facing roles
Excellent written and verbal communication skills, with the ability to thrive in ambiguity and at a fast pace
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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Amazon Shipping is building a high‑growth business designed to transform how the world thinks about logistics. We’re rapidly expanding our shipping and delivery services to brands and merchants across the U.S., and we’re looking for entrepreneurial Business Development leaders who can help customers meet rising end‑customer expectations in an increasingly competitive landscape.
Key job responsibilities
Drive revenue, adoption, and market share through self‑service excellence, leading insight‑driven engagements that teach customers new ways to meet rising end‑customer expectations and challenge the limitations of their current shipping strategy.
Work backwards from customer needs, earning trust by diving deep into financial, operational, and customer‑experience data to design scalable solutions that reframe how brands think about speed, reliability, and fulfillment.
Deliver perspective and influence decisions by introducing data‑backed insights, clarifying the costs of the status quo, and guiding internal teams toward scalable and automated operational improvements impacting the self‑service customer acquisition funnel.
Serve as the voice of the customer, translating market signals and customer feedback into clear inputs for Product, Tech, Operations, and other Amazon teams to improve features, performance, and scalability.
Define and own program goals and metrics, track progress rigorously, remove obstacles, and manage through ambiguity to deliver long‑term customer value and sustained business impact.
Think big and innovate, identifying emerging segments, new use cases, and differentiated delivery models that help customers win—and accelerate the growth of Amazon Shipping.
A day in the life You are a strategic, insight‑driven Business Developer who thrives on helping customers re‑imagine what’s possible. You lead with a point of view—grounded in data, industry trends, and operational realities—and use it to challenge assumptions and illuminate better paths forward. You excel in ambiguous, fast‑scaling environments, influence senior stakeholders with clarity and confidence, and consistently drive scalable improvements toward measurable outcomes.
You quickly understand complex businesses, uncover the true drivers behind customer decisions, and translate those insights into clear recommendations. You build trust through expertise and preparation, communicate with precision, and operate with the ownership required to support a rapidly growing business.
About the team Amazon Shipping is a fast‑growing startup at Amazon looking for customer‑obsessed individuals to shape the direction of this emerging business. Over the years Amazon has built world‑class logistics operations. Amazon Shipping externalizes this network providing enterprises with high‑quality, efficient shipping solutions. Our team is changing the way we interact with customers, looking to solve some of the biggest logistical opportunities facing the entire industry while delighting the companies we work with and their customers.
Basic Qualifications
5+ years of developing, negotiating and executing business agreements experience
5+ years of professional or military experience
Bachelor’s degree
Strong verbal and written communication skills with an ability to work and thrive in ambiguity at a rapid work pace
Preferred Qualifications
Experience in product or program management, product marketing, business development or technology
Experience working in e‑commerce / retail / supply chain / financial services business
Experience in logistics
Experience driving new business segment or services launches
Experience in a new unit business or a startup
Experience leveraging and improving internal tools
Experience in customer‑facing roles
Excellent written and verbal communication skills, with the ability to thrive in ambiguity and at a fast pace
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
#J-18808-Ljbffr