Client Experience Specialist — Banking Loyalty & Solutions

A leading financial services organization is seeking a Client Experience Associate in Kalamazoo, MI, to enhance customer financial wellbeing and loyalty. The role involves processing customer interactions, educating them on financial options, and referring relevant banking opportunities. This associate will perform lobby engagement activities and leverage technology to support proactive sales efforts. Strong communication and problem-solving skills are essential to ensure customer satisfaction and drive loyalty. #J-18808-Ljbffr