ACV Auctions
ACV – About the Company
ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry with user‑designed, data‑driven applications and solutions. We build the most trusted and efficient digital marketplace for sourcing, selling, and managing used vehicles with transparency and comprehensive insights.
Our portfolio includes ACV Auctions, ACV Transportation, ClearCar, MAX Digital, ACV Capital, True360, and Data Services.
Benefits
Multiple medical plans including a high deductible, low cost health plan
Company‑sponsored (paid) Short‑Term Disability, Long‑Term Disability, and Life Insurance
Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
Generous paid time off options, including up to 15 vacation days per year (increasing with years of service), the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation
Employee Stock Purchase Program with additional opportunities to earn stock in the Company
Retirement planning through the Company’s 401(k)
*Part‑time employees are not eligible for all benefits unless they meet hours requirements but are eligible to enroll in ACV’s 401k plan, for 6 paid holidays, 2 floating holidays, and the greater of 3 paid sick days or in accordance with an applicable state or local paid sick leave law.
Who we are looking for ACV Auctions is looking for an enthusiastic Inspector who has a knack for cars and wants an opportunity to join a growing company. Inspectors are the face of our company, knowledgeable about cars and passionate about communicating with clients in an understandable way. They are meticulous, energetic, and dedicated to providing top‑quality service.
What you will do
Actively and consistently support all efforts to simplify and enhance the customer experience.
Partner with a Territory Manager and a team of Inspectors to conduct vehicle inspections at dealerships, auctions, and off‑lease locations, identifying damage, missing parts, and mechanical problems.
Prepare and submit a vehicle condition report, repair/replacement cost estimates, and related documentation.
Help the sales team up‑sell or cross‑sell services and products.
Interface regularly with dealers to develop and ensure client satisfaction and build strong relationships.
Travel to and from dealerships and homes to inspect, write condition reports, and list vehicles to sell on the auction platform.
Take multiple overall and damage photos, match them to a vehicle, and upload them to the image server using the company‑issued smartphone.
List inspected wholesale vehicles on the ACV Auctions platform for bidding and purchasing.
Sign up independent dealerships as buyers to utilize the ACV Auctions digital platform.
Perform additional duties as assigned.
What you will need
1 year of experience in the automobile field (body, paint, and mechanical repair knowledge) with a customer service background.
Proficiency in reading, writing, speaking, and understanding English.
Ability to work outside in the elements for extended periods of time.
Problem‑solving aptitude with resourceful and innovative approaches.
Proven ability to work independently with minimal supervision while collaborating in a team environment.
Excellent communication skills and ability to understand customer needs and expectations.
Valid driver’s license and ownership of a validly registered and insured motor vehicle.
Knowledge of system capabilities and relevant software packages and web‑based applications.
Capability to perform manual labor such as standing for extended periods, lifting up to or more than 25 lbs, bending, and squatting.
Ability to drive both manual and automatic transmissions.
Vision ability required to properly identify small defects around and underneath vehicles.
Compensation Start rate beginning at
$18.25 per hour . In addition, this position is eligible for additional compensation pursuant to ACV’s incentive compensation plan. Final compensation will be determined based upon the applicant’s relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law.
No immigration or work visa sponsorship will be provided for this position.
Values Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling
ACV is an equal‑opportunity employer committed to a culture where every individual is welcomed and empowered. ACV welcomes qualified applicants regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, veteran status, or any other protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires reasonable accommodation, please let us know.
For information on our collection and use of your personal information, see our Privacy Notice.
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Our portfolio includes ACV Auctions, ACV Transportation, ClearCar, MAX Digital, ACV Capital, True360, and Data Services.
Benefits
Multiple medical plans including a high deductible, low cost health plan
Company‑sponsored (paid) Short‑Term Disability, Long‑Term Disability, and Life Insurance
Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
Generous paid time off options, including up to 15 vacation days per year (increasing with years of service), the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation
Employee Stock Purchase Program with additional opportunities to earn stock in the Company
Retirement planning through the Company’s 401(k)
*Part‑time employees are not eligible for all benefits unless they meet hours requirements but are eligible to enroll in ACV’s 401k plan, for 6 paid holidays, 2 floating holidays, and the greater of 3 paid sick days or in accordance with an applicable state or local paid sick leave law.
Who we are looking for ACV Auctions is looking for an enthusiastic Inspector who has a knack for cars and wants an opportunity to join a growing company. Inspectors are the face of our company, knowledgeable about cars and passionate about communicating with clients in an understandable way. They are meticulous, energetic, and dedicated to providing top‑quality service.
What you will do
Actively and consistently support all efforts to simplify and enhance the customer experience.
Partner with a Territory Manager and a team of Inspectors to conduct vehicle inspections at dealerships, auctions, and off‑lease locations, identifying damage, missing parts, and mechanical problems.
Prepare and submit a vehicle condition report, repair/replacement cost estimates, and related documentation.
Help the sales team up‑sell or cross‑sell services and products.
Interface regularly with dealers to develop and ensure client satisfaction and build strong relationships.
Travel to and from dealerships and homes to inspect, write condition reports, and list vehicles to sell on the auction platform.
Take multiple overall and damage photos, match them to a vehicle, and upload them to the image server using the company‑issued smartphone.
List inspected wholesale vehicles on the ACV Auctions platform for bidding and purchasing.
Sign up independent dealerships as buyers to utilize the ACV Auctions digital platform.
Perform additional duties as assigned.
What you will need
1 year of experience in the automobile field (body, paint, and mechanical repair knowledge) with a customer service background.
Proficiency in reading, writing, speaking, and understanding English.
Ability to work outside in the elements for extended periods of time.
Problem‑solving aptitude with resourceful and innovative approaches.
Proven ability to work independently with minimal supervision while collaborating in a team environment.
Excellent communication skills and ability to understand customer needs and expectations.
Valid driver’s license and ownership of a validly registered and insured motor vehicle.
Knowledge of system capabilities and relevant software packages and web‑based applications.
Capability to perform manual labor such as standing for extended periods, lifting up to or more than 25 lbs, bending, and squatting.
Ability to drive both manual and automatic transmissions.
Vision ability required to properly identify small defects around and underneath vehicles.
Compensation Start rate beginning at
$18.25 per hour . In addition, this position is eligible for additional compensation pursuant to ACV’s incentive compensation plan. Final compensation will be determined based upon the applicant’s relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law.
No immigration or work visa sponsorship will be provided for this position.
Values Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling
ACV is an equal‑opportunity employer committed to a culture where every individual is welcomed and empowered. ACV welcomes qualified applicants regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, veteran status, or any other protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires reasonable accommodation, please let us know.
For information on our collection and use of your personal information, see our Privacy Notice.
#J-18808-Ljbffr