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HFLW Brand

Milieu Director

HFLW Brand, Boston, Massachusetts, us, 02298

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Roxbury Crossing 69 Alleghany Street Roxbury Crossing, MA 02120, USA

When you join The Home for Little Wanderers, you join a team of professionals dedicated to creating better, brighter futures for kids.

For over 200 years, The Home for Little Wanderers has helped build stable lives and hopeful tomorrows for vulnerable children and their families. Our 25+ community-based and residential programs serve thousands of at-risk youths from birth to age 26. Many of these children have experienced abuse, neglect, trauma, or a disrupted family life. As the oldest child welfare agency in America, we provide them with safe surroundings, permanent loving relationships, and a secure path toward a better, brighter future.

To learn more about the incredible impact our employees have on the lives of children and families, click here: https://www.youtube.com/watch?v=DXedSArtYbg

About the Program

The Home For Little Wanderers is seeking a Milieu Director at their Roxbury Crossing location. The Milieu Director will provide supervision to Residential Supervisors and Residential Counselors. They will oversee and manage all aspects of therapeutic milieu programming

The Collaborative, a program of The Home provides community-based wrap‑around services designed to keep youth at home with their primary caregiver and has a long and short‑term out‑of‑home treatment component.

It is located in a brand new, state‑of‑the‑art facility overlooking the Boston skyline in the Roxbury Crossing neighborhood of Boston. The primary goal of the Collaborative is to support families to remain together, or return to being together as soon as clinically possible, by providing wrap‑around services a family needs to be successful in this goal. We provide intensive community‑based in‑home treatment to help families remain together, rebuild connections that have been broken, and provide a unique group home treatment environment for clients not able to remain in their homes. The Collaborative offers continuity by maintaining the same treatment team across group home and home‑based levels of care, intensity of services matching the level of need, and focus on returning and keeping kids at home with their families.

What kind of clinical environment do we operate in? First and foremost, we offer a highly supportive, well‑resourced, and flexible approach to care. Weekly supervision, multidisciplinary teams, and intensive clinical training support not only the best possible outcomes for our families, but a work environment where the collective wisdom and approaches of all the supporting disciplines lead to amazing outcomes for kids and families. Our multi‑disciplinary team includes occupational therapists, peer specialists, outreach workers, milieu staff, nurses, psychiatrists, clinicians and administrators, and offers many opportunities for connection, collaboration, growth and a collegial atmosphere.

We are committed to trauma‑informed care that centers the voices of youth and families. To this end, we use principles and practices from Integrative Treatment of Complex Trauma (ITCT), Therapeutic Crisis Intervention (TCI), Restorative Practices, and Permanency work to support family reunification and stabilization. We focus on providing age‑appropriate, culturally sensitive therapy for clients and families in a variety of settings both in the community as well as within group home placement.

How You Will Be Making a Difference

Provide individual and team supervision for Residential Supervisors. Hire, train and evaluate staff performance; oversee disciplinary action and terminations. Provide input regarding salary administration for Supervisors and counselors. Hire new counseling staff. Coordinate the placement and training of volunteer staff.

As a member of the management team, draft and revise program policies and procedures, monitor the implementation of HLW guidelines.

Coordinate and provide training for staff members.

Provide direct therapeutic care to the residents during in‑ratio shifts and TCI crisis intervention as needed including the use of restraints; assume a leadership role in managing emergency situations.

As a member of the management team and with Sr. administrative support, provide on‑call coverage for the program on a rotating basis

May review incident reports; participate in the gathering of information for incidents.

Develop and oversee implementation of behavior management system. Monitor the effectiveness of behavior management strategies.

Ensure a therapeutic environment on the milieu at all times. Ensure that therapeutic activities are planned at all necessary times and oversee the coordination of these activities.

As a management team participant, serve as a leader or chair of a task force or special discipline

May attend HLW Leadership meeting once a month and coordinate and share resources with other milieu leaders throughout the agency

May interview and coordinate volunteer and mentor participation in the program.

Track, report, and coordinate maintenance and facility needs as required. Ensure that the physical campus environment is maintained at the highest standard

Participate in licensing review prep and visits.

Manage and oversee time sheets and program payroll submission. Responsible for staffing schedule.

May manage vehicle maintenance scheduling.

Oversee and monitor shift documentation and reports.

Intervene and/or support residential counselor supervision issues when necessary.

May manage undergraduate intern applications, hiring, training coordination, and supervision.

Oversee implementation of Restorative Practices within the program on youth and staff levels.

May provide medical administration per MAP protocol.

Responsible for campus safety (i.e. fire drills, vehicle safety).

Act as an advocate to milieu services and milieu staff; align milieu department needs with agency priorities. Serve on agency committees as needed.

Education and Experience

Bachelor’s degree in Psychology, Social Work, Human Services, or related field

At least 4 years direct child care experience in a residential setting with emotionally disturbed children

2–3+ years supervisory experience

Computer literate, including Microsoft Office and Internet Explorer, with the ability to learn new software applications

We are committed to excellence in diversity, equity, and inclusion, while simultaneously creating a culture that supports those values. We believe the differences we bring enhance our ability to provide exceptional service and care to diverse children, families, and communities. Moreover, diversity, equity, inclusion, and belonging align with our values and our mission to help vulnerable children and their families build permanent, positive change.

What The Home Can Offer You

In addition to the chance to make a lasting impact on the lives of the youth we serve, The Home for Little Wanderers offers competitive salaries and a comprehensive benefits package including:

Generous time off including up to 15 days per year for new full‑time employees, plus 11 holidays, and 5 sick days

Health, Dental and Vision Insurance available

Extensive training to new staff

Tuition reimbursement of up to $2,400 per fiscal year

403(b) Retirement Plan with employer match

Employer paid Long‑term and Short‑term Disability Insurance, plus Basic Life and AD&D Insurance

And more!

The pay range listed represents the company’s good faith estimate of the salary or wage range for this position at the time of posting, as required under applicable law. Actual compensation will be based on a variety of factors, including a candidate’s relevant experience, education, skills, and internal equity relative to other employees in similar roles. Candidates with less directly related experience may be placed toward the lower end of the range, while those with extensive or specialized experience may be placed toward the higher end. Market conditions and budget considerations may also influence final pay decisions.

Physical Requirements

Standard office setting. Ability to communicate effectively both verbally and in writing. Occasional participation in restraints utilizing TCI techniques. May be involved in indoor/outdoor games and activities. Frequent walking, standing, climbing, lifting of objects. Exposure to behaviorally challenged children/adolescents.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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