Wisconsin Staffing
Membership Services Representative Kroc
Wisconsin Staffing, Green Bay, Wisconsin, United States, 54301
Membership Services Representative
Join our team as a Membership Services Representative and play a key role in delivering top-notch customer service while supporting the daily operations of our Welcome Desk! In this exciting role, youll ensure that guests have a seamless experience from start to finish. Youll handle everything from memberships and sales to providing insightful tours that attract new members. Your responsibilities will include processing payments, handling customer inquiries, and ensuring that all transactions are accurate and timely. Youll help with customer retention by keeping memberships up to date, assisting with calls, and maintaining a tidy, well-stocked Welcome Desk. We are currently looking for individuals to work flexible daytime hours including rotating Saturdays up to 18 hours per week. The pay rate for this position is $16.61/hour. A shift differential of $1.00 per hour is paid for all shifts worked from 4:00 pm Friday through Sunday. If youre friendly, professional, and passionate about delivering excellent service, wed love to have you on our team! KROC CENTER MISSION: In keeping with the mission of The Salvation Army, The Ray and Joan Kroc Corps Community Center located in Green Bay, WI provides facilities, programs and services that strengthen, encourage, and enrich children, adults, and seniors through positive life-changing experiences. MISSION STATEMENT: The Wisconsin & Upper Michigan Division of The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. SUMMARY/PRIMARY PURPOSE: The Membership Services Representatives primary responsibilities are the execution of the day to day operations and workflow of the Welcome Desk and to deliver high quality customer service at all times. This individual must be knowledgeable on facility programs, able to communicate that knowledge effectively, and be able to complete the necessary paperwork and computer transactions associated with Welcome Desk functions. ESSENTIAL FUNCTIONS: This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this position.
Join our team as a Membership Services Representative and play a key role in delivering top-notch customer service while supporting the daily operations of our Welcome Desk! In this exciting role, youll ensure that guests have a seamless experience from start to finish. Youll handle everything from memberships and sales to providing insightful tours that attract new members. Your responsibilities will include processing payments, handling customer inquiries, and ensuring that all transactions are accurate and timely. Youll help with customer retention by keeping memberships up to date, assisting with calls, and maintaining a tidy, well-stocked Welcome Desk. We are currently looking for individuals to work flexible daytime hours including rotating Saturdays up to 18 hours per week. The pay rate for this position is $16.61/hour. A shift differential of $1.00 per hour is paid for all shifts worked from 4:00 pm Friday through Sunday. If youre friendly, professional, and passionate about delivering excellent service, wed love to have you on our team! KROC CENTER MISSION: In keeping with the mission of The Salvation Army, The Ray and Joan Kroc Corps Community Center located in Green Bay, WI provides facilities, programs and services that strengthen, encourage, and enrich children, adults, and seniors through positive life-changing experiences. MISSION STATEMENT: The Wisconsin & Upper Michigan Division of The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. SUMMARY/PRIMARY PURPOSE: The Membership Services Representatives primary responsibilities are the execution of the day to day operations and workflow of the Welcome Desk and to deliver high quality customer service at all times. This individual must be knowledgeable on facility programs, able to communicate that knowledge effectively, and be able to complete the necessary paperwork and computer transactions associated with Welcome Desk functions. ESSENTIAL FUNCTIONS: This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this position.