T-MOBILE USA, Inc.
T-Fiber D2C Broadband Specialist - Des Moines, Iowa
T-MOBILE USA, Inc., Iowa, Louisiana, United States, 70647
T-Fiber D2C Broadband Specialist - Des Moines, Iowa
Life insurance, vision insurance, flexible benefit account, paid time off, paid holidays, tuition assistance, 401(k). Jan 14, 2026 At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That\'s how we\'re UNSTOPPABLE for our employees! Overview
This role is essential for expanding the customer base through direct community engagement and sales activities. It involves presenting current broadband service offers and facilitating customer transitions to these services. The position requires consistent achievement of sales targets within the direct-to-consumer segment. Success is measured by meeting sales goals and supporting customer satisfaction through follow-up interactions. The work directly contributes to organizational growth and enhances customer experiences in new markets. Job Responsibilities
Drive customer acquisition by engaging potential customers through door-to-door and community outreach activities to present broadband service offers Conduct post-sale follow-up interactions to support customer satisfaction and service retention Manage communication of service benefits and address customer inquiries to facilitate informed decisions Collaborate with sales leadership to align outreach efforts with business objectives and market strategies Also responsible for other duties/projects as assigned by business management as needed Education and Work Experience
High School Diploma/GED (Required) Less than 2 years - Engaging with customers in a direct sales or retail environment, particularly in telecommunications or consumer electronics Less than 2 years - Presenting and explaining complex product offerings effectively to potential customers Less than 2 years - Working in a target-driven sales role, with a proven track record of meeting or exceeding sales targets Knowledge, Skills and Abilities
Sales Proficiency in direct consumer sales, with a focus on door-to-door sales tactics to effectively engage and expand the customer base. (Required) Communication Exceptional verbal and effective written communication skills necessary for articulating T-Mobile\'s offers clearly and interacting persuasively with potential customers. (Required) Customer Engagement Strong ability to connect with customers, address their inquiries, and facilitate a seamless integration into T-Mobile services, enhancing customer satisfaction and loyalty. (Required) Negotiation Advanced negotiation capabilities to secure sales agreements and achieve or exceed set sales targets. (Required) Problem Solving Competence in identifying and resolving issues during the sales process, ensuring a smooth customer experience. (Required) Adaptability Flexibility to modify sales approaches based on varying customer needs and evolving market conditions, maintaining effectiveness across scenarios. (Required) Product Presentation: Skill in delivering engaging and informative presentations about T-Mobile\'s products and services to potential customers. (Required) Licenses and Certifications
Certified Sales Professional (CSP): Certification that demonstrates knowledge and skills in sales strategies, customer interaction, and closing techniques. (Preferred) Certified Professional in Learning and Performance (CPLP): Certification that enhances skills in delivering effective training and performance improvement interventions, useful for educating customers and teams about products. (Preferred) At least 18 years of age Legally authorized to work in the United States Travel
Travel Required: Yes DOT Regulated: No Safety Sensitive Position: No Compensation and Benefits
Base Pay: $30,000.00 Annualized Incentive Target: $48,600 Successful candidate\'s actual incentive earnings vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. At T-Mobile, our benefits exemplify the spirit of One Team, Together! Full- and part-time employees have access to medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays. Benefits include parental and family leave, family building benefits, back-up care, child care subsidy, tuition assistance, college coaching, disability coverage, and voluntary life/accident coverage. Eligible employees may also receive mobile service & home internet discounts, pet insurance, and commuter programs. For more details, visit www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you\'re UNSTOPPABLE. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, disability, or any other status protected by law. Discrimination or harassment based on these factors is not tolerated. If you require reasonable accommodation during the application or interview process, please email ApplicantAccommodation@t-mobile.com or call 1-844-873-9500. This contact channel is for accommodation requests and not for general inquiries about positions.
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Life insurance, vision insurance, flexible benefit account, paid time off, paid holidays, tuition assistance, 401(k). Jan 14, 2026 At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That\'s how we\'re UNSTOPPABLE for our employees! Overview
This role is essential for expanding the customer base through direct community engagement and sales activities. It involves presenting current broadband service offers and facilitating customer transitions to these services. The position requires consistent achievement of sales targets within the direct-to-consumer segment. Success is measured by meeting sales goals and supporting customer satisfaction through follow-up interactions. The work directly contributes to organizational growth and enhances customer experiences in new markets. Job Responsibilities
Drive customer acquisition by engaging potential customers through door-to-door and community outreach activities to present broadband service offers Conduct post-sale follow-up interactions to support customer satisfaction and service retention Manage communication of service benefits and address customer inquiries to facilitate informed decisions Collaborate with sales leadership to align outreach efforts with business objectives and market strategies Also responsible for other duties/projects as assigned by business management as needed Education and Work Experience
High School Diploma/GED (Required) Less than 2 years - Engaging with customers in a direct sales or retail environment, particularly in telecommunications or consumer electronics Less than 2 years - Presenting and explaining complex product offerings effectively to potential customers Less than 2 years - Working in a target-driven sales role, with a proven track record of meeting or exceeding sales targets Knowledge, Skills and Abilities
Sales Proficiency in direct consumer sales, with a focus on door-to-door sales tactics to effectively engage and expand the customer base. (Required) Communication Exceptional verbal and effective written communication skills necessary for articulating T-Mobile\'s offers clearly and interacting persuasively with potential customers. (Required) Customer Engagement Strong ability to connect with customers, address their inquiries, and facilitate a seamless integration into T-Mobile services, enhancing customer satisfaction and loyalty. (Required) Negotiation Advanced negotiation capabilities to secure sales agreements and achieve or exceed set sales targets. (Required) Problem Solving Competence in identifying and resolving issues during the sales process, ensuring a smooth customer experience. (Required) Adaptability Flexibility to modify sales approaches based on varying customer needs and evolving market conditions, maintaining effectiveness across scenarios. (Required) Product Presentation: Skill in delivering engaging and informative presentations about T-Mobile\'s products and services to potential customers. (Required) Licenses and Certifications
Certified Sales Professional (CSP): Certification that demonstrates knowledge and skills in sales strategies, customer interaction, and closing techniques. (Preferred) Certified Professional in Learning and Performance (CPLP): Certification that enhances skills in delivering effective training and performance improvement interventions, useful for educating customers and teams about products. (Preferred) At least 18 years of age Legally authorized to work in the United States Travel
Travel Required: Yes DOT Regulated: No Safety Sensitive Position: No Compensation and Benefits
Base Pay: $30,000.00 Annualized Incentive Target: $48,600 Successful candidate\'s actual incentive earnings vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. At T-Mobile, our benefits exemplify the spirit of One Team, Together! Full- and part-time employees have access to medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays. Benefits include parental and family leave, family building benefits, back-up care, child care subsidy, tuition assistance, college coaching, disability coverage, and voluntary life/accident coverage. Eligible employees may also receive mobile service & home internet discounts, pet insurance, and commuter programs. For more details, visit www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you\'re UNSTOPPABLE. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, disability, or any other status protected by law. Discrimination or harassment based on these factors is not tolerated. If you require reasonable accommodation during the application or interview process, please email ApplicantAccommodation@t-mobile.com or call 1-844-873-9500. This contact channel is for accommodation requests and not for general inquiries about positions.
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