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Chapters Health System

Director Revenue Cycle, Front End

Chapters Health System, Florida, New York, United States

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**It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!****When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!**Role:

The Revenue Cycle Director provides operational leadership for Billing and Collections, and Insurance Verification and Authorization.**Qualifications:*** Bachelor’s degree in Healthcare Administration, Finance or Business or an equivalent combination of education and experience* Minimum of eight (8) years in healthcare revenue cycle and systems technical experience* Minimum of five (5) years of management experience* Knowledge of clinical and billing application interfacing* Experience in System Administrator functions as related to revenue cycle* Knowledge in claims processing and Third Party Administrator claims processing* Demonstrated expertise and knowledge with third party payor’s to include Medicaid, Medicare and their state and federal regulations for both Acute and Professional billing and collections rules and regulations* Ability to manage in a fast pace environment, remaining proactive, detailed oriented, resourceful and efficient, with a high level of professionalism* Proven successful experience leading, coaching, and mentoring management and subordinates* Excellent critical thinking and time management skills, self-starter, and ability to manage staff on-site and remotely* Excellent communication (written and verbal) and interpersonal skills* PC proficient (Word, Excel, Access, PowerPoint, Outlook, Project, Visio, etc.) and multi-system applications**Competencies:*** Satisfactorily complete competency requirements for this position.**Responsibilities of all employees:*** Represent the Company professionally at all times through care delivered and/or services provided to all clients.* Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.* Comply with Company policies, procedures and standard practices.* Observe the Company's health, safety and security practices.* Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.* Use resources in a fiscally responsible manner.* Promote the Company through participation in community and professional organizations.* Participate proactively in improving performance at the, departmental and individual levels.* Improve own professional knowledge and skill level.* Advance electronic media skills.* Support Company research and educational activities.* Share expertise with co-workers both formally and informally.* Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.**Leadership Success Factors:*** Communication.

Express thoughts and ideas clearly.

Adapt communication style to fit audience.* Initiative.

Originate action to achieve goals.* Management Identification.

Identify with and accept the problems and responsibilities of management.* Judgment.

Make realistic decisions based on logical assumptions which reflect factual information and consideration of organizational resources.* Planning, Organizing and Controlling.

Establish course of action for self and/or others to accomplish a specific goal; plan proper assignments of personnel and appropriate allocation of resources.

Monitors results.* Leadership.

Use appropriate interpersonal styles and methods in guiding others toward task accomplishment.* Work Standards.

Set high goals or standards of performance for self and others.

Compel others to perform* Tolerance for Stress. Maintain stability of performance under pressure and/or opposition.* Innovativeness.

Generates and/or recognizes imaginative, creative solutions in work related situations.* Delegation.

Allocate decision making and other responsibilities effectively and appropriately.* Staff Development.

Develop the skills & competencies of subordinates.* Organizational Sensitivity.

Perceive the impact and the implications of decisions on other components of the organization.* Ethics. Model highest standards of conduct and ethical behavior, adopting a strong position against fraud and abuse.* Regulatory Compliance: Educate and monitor staff regarding their own and the organization's responsibilities for regulatory compliance.**Job Responsibilities:*** Identifies and implements operational and strategic goals and objectives.* Oversees Revenue Cycle Leadership team.* Acts as a liaison with other departments or stakeholders.* Partners with Corporate Compliance.* Monitors revenue cycle management’s key performance indicators; identifies and resolves negative performance trends.* Responsible for identifying and implementing solutions that support more efficient and effective work performance.* Responsible for monitoring, identifying and working with the vendor to resolve EHR technical issues that negatively affect Revenue Cycle performance.* Oversees the quality assurance (QA) process assuring that performance issues are identified and rectified in a timely manner.* Responsible for overseeing all month-end close processes and for providing end of month close reporting to appropriate departments and stakeholders.* Performs other duties as assigned.**Compensation Pay Range:**$92,720.60 - $139,080.90**This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.****All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit** **.****Choices. Education. Guidance.**As a progressive leader and premier health organization, Chapters Health System is dedicated to delivering innovative care throughout chronic illness progression and beyond. Since 1983 as a community-based, not-for-profit organization, Chapters Health has provided choices, education and guidance through its managed affiliates: Capital Caring Health, Chapters Health Foundation, Chapters Health Hospice, Chapters Health Pharmacy, Chapters Health Staffing, Cornerstone Hospice & Palliative Care, Good Shepherd Hospice, Hope Healthcare, Hospice of Okeechobee, HPH Hospice and LifePath Hospice. Chapters Health offers services throughout the Southeast and Mid-Atlantic regions of the country to improve the patient/family experience well in advance of end-of-life needs. Chapters Health and its affiliates are licensed in Alachua, Arlington, Bradford, Charlotte, Cherokee, Citrus, Cobb, Collier, Columbia, District of Columbia (all eight wards), Dixie, Fairfax, Fauquier, Fayette, Forsyth, Fulton, Gilchrist, Glades, Gwinnett, Hall, Hamilton, Hardee, Hendry, Hernando, Highlands, Hillsborough, Howard, Lafayette, Lake, Lee, Levy, Loudoun, Marion, Martin, Miami-Dade, Monroe, Montgomery, Okeechobee, Orange, Osceola, Pasco, Pinellas, Polk, Prince George’s, Prince William, Putnam, St. Lucie, Sumter, Suwannee and Union counties. #J-18808-Ljbffr