StudentUniverse
FCM Meetings & Events - Event Director - NYC, NY
StudentUniverse, New York, New York, us, 10261
Overview
FCM Meetings & Events - Event Director - NYC, NY Event Director is responsible for the overall execution and success of events, ensuring seamless planning, coordination, and delivery. This role involves managing event budgets, critical timelines, and logistics while leading and mentoring a support team to exceed client expectations. The position requires strong attention to detail, quality control, and adherence to processes to ensure error-free event execution. Effective communication with clients, internal teams, and stakeholders is key, alongside maintaining accurate documentation and reporting. The Lead Event Planner also contributes to business operations, ongoing training, and professional development, continuously seeking opportunities for growth and excellence in event management.
Key Responsibilities
To be the lead planner on events, responsible for the overall execution and success.
To effectively manage the support team on each event, delegating tasks, quality control, providing constructive feedback, and training where needed.
To build and manage the event critical path with all key deadlines and deliverables.
To build and manage the event budget, from creation, ongoing updates and post event reconciliation
Motivate, mentor and lead team to executing tasks and exceeding clients expectations.
To ensure events are keeping correct systems and processes from the outset to ensure error free event management.
To maintain accurate files & with accuracy in all event critical documents, reporting and communications
To oversee deliverables for all event logistics pre, onsite and post event including quality control.
To maintain effective and customer focused communication throughout with all stakeholders.
To respond to all client enquiries professionally and within the agreed timeframes and to ensure client satisfaction with the response.
To communicate thoroughly internally with Account Manager and project team.
To assist with both per event admin tasks and business related tasks to keep the business operating.
To participate in the available training opportunities, directed by your Business Leader.
To have competency, growth & development top of mind at all times. To take interest in individual "Brightness of Future".
Experience & Qualifications
Bachelor’s Degree in marketing, communications, hospitality, business or related field preferred or an equivalent combination of education and experience will be considered in lieu of a degree.
A minimum of 5 years demonstrated event, conference and incentive management experience.
Demonstrated effective customer service skills at a senior level
Proficient knowledge of Microsoft programs such as Word, Excel, PowerPoint, etc.
Event Management Software: Cvent or similar.
A knowledge of major suppliers and relevant MICE products/destinations
Work Perks & Benefits
Have fun:
At the heart of everything we do at Flight Centre is a desire to have fun.
Reward & Recognition:
Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering.
Use your smarts:
Our people use their quick thinking, expertise, and tenacity to always figure things out.
Love for travel:
We were founded by people who wanted to travel and want others to do the same.
Personal connections:
We are a big business founded on personal relationships.
Diversity, Equity & Inclusion:
Commitment to diversity, equity, and inclusion through initiatives and programs.
A career, not a job:
Genuine opportunities for growth and evolution.
We back our people:
Commitment to supporting every employee in their professional and personal development.
Giving Back:
CSR programs, volunteering and community involvement, environmental initiatives, and paid volunteer day.
Location, Schedule & Salary Location: NYC, NY. Location details indicate hybrid or remote considerations based on commutable distance and manager discretion.
Work Location: Hybrid or remote arrangements may be available.
Salary: We anticipate offering an annual salary of $78,000. Base salary is dependent on experience, geographic location, and job requirements.
EEO & Accommodation We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at careers@us.flightcentre.com
Company & Awards Flight Centre Travel Group USA seeks to provide an inclusive and supportive workplace. Travel results in a broad range of awards recognizing diversity and excellence in the industry.
#LI-SC1#MTEV#LI-Onsite
#J-18808-Ljbffr
FCM Meetings & Events - Event Director - NYC, NY Event Director is responsible for the overall execution and success of events, ensuring seamless planning, coordination, and delivery. This role involves managing event budgets, critical timelines, and logistics while leading and mentoring a support team to exceed client expectations. The position requires strong attention to detail, quality control, and adherence to processes to ensure error-free event execution. Effective communication with clients, internal teams, and stakeholders is key, alongside maintaining accurate documentation and reporting. The Lead Event Planner also contributes to business operations, ongoing training, and professional development, continuously seeking opportunities for growth and excellence in event management.
Key Responsibilities
To be the lead planner on events, responsible for the overall execution and success.
To effectively manage the support team on each event, delegating tasks, quality control, providing constructive feedback, and training where needed.
To build and manage the event critical path with all key deadlines and deliverables.
To build and manage the event budget, from creation, ongoing updates and post event reconciliation
Motivate, mentor and lead team to executing tasks and exceeding clients expectations.
To ensure events are keeping correct systems and processes from the outset to ensure error free event management.
To maintain accurate files & with accuracy in all event critical documents, reporting and communications
To oversee deliverables for all event logistics pre, onsite and post event including quality control.
To maintain effective and customer focused communication throughout with all stakeholders.
To respond to all client enquiries professionally and within the agreed timeframes and to ensure client satisfaction with the response.
To communicate thoroughly internally with Account Manager and project team.
To assist with both per event admin tasks and business related tasks to keep the business operating.
To participate in the available training opportunities, directed by your Business Leader.
To have competency, growth & development top of mind at all times. To take interest in individual "Brightness of Future".
Experience & Qualifications
Bachelor’s Degree in marketing, communications, hospitality, business or related field preferred or an equivalent combination of education and experience will be considered in lieu of a degree.
A minimum of 5 years demonstrated event, conference and incentive management experience.
Demonstrated effective customer service skills at a senior level
Proficient knowledge of Microsoft programs such as Word, Excel, PowerPoint, etc.
Event Management Software: Cvent or similar.
A knowledge of major suppliers and relevant MICE products/destinations
Work Perks & Benefits
Have fun:
At the heart of everything we do at Flight Centre is a desire to have fun.
Reward & Recognition:
Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering.
Use your smarts:
Our people use their quick thinking, expertise, and tenacity to always figure things out.
Love for travel:
We were founded by people who wanted to travel and want others to do the same.
Personal connections:
We are a big business founded on personal relationships.
Diversity, Equity & Inclusion:
Commitment to diversity, equity, and inclusion through initiatives and programs.
A career, not a job:
Genuine opportunities for growth and evolution.
We back our people:
Commitment to supporting every employee in their professional and personal development.
Giving Back:
CSR programs, volunteering and community involvement, environmental initiatives, and paid volunteer day.
Location, Schedule & Salary Location: NYC, NY. Location details indicate hybrid or remote considerations based on commutable distance and manager discretion.
Work Location: Hybrid or remote arrangements may be available.
Salary: We anticipate offering an annual salary of $78,000. Base salary is dependent on experience, geographic location, and job requirements.
EEO & Accommodation We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at careers@us.flightcentre.com
Company & Awards Flight Centre Travel Group USA seeks to provide an inclusive and supportive workplace. Travel results in a broad range of awards recognizing diversity and excellence in the industry.
#LI-SC1#MTEV#LI-Onsite
#J-18808-Ljbffr