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Nashville Public Radio

Digital Ad Operations Specialist

Nashville Public Radio, New York, New York, us, 10261

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Job Details Job Band: C Contract Type: Permanent, Full-time Department: BBC Studios - Advertising Operations About BBC Studios BBC Studios is a world-renowned content studio and channels & streaming business, powered by British creativity, with a reach that touches audiences in every corner of the globe. We work with outstanding creative talent who are responsible for platform-defining shows from Strictly Come Dancing to Bluey, Prehistoric Planet to Planet Earth III. The range and quality of our content is unsurpassed, creating critical and commercial successes and global phenomena. From BAFTAs to RTS Awards, BBC Studios is Britain’s most awarded production company and the only producer with three of the top ten shows on IMDB; we’re the home of bbc.com, the widest-read English language news website in the world; and the UK’s largest distributor of British content.

Purpose of the Role The Advertising Product team sits within the Commercial News group and has ownership of all ad product decisions; sitting across formats, audience segmentation, demand partnerships and the technology needed to deliver ads effectively and efficiently. The Ad Product, Technology and Operational division are responsible for the fulfilment of all direct advertising activity as well supporting the successful delivery of deal-based programmatic revenues.

Why Join the Team? You’ll join a highly collaborative, expert Ad Operations team operating at the intersection of editorial excellence, advanced ad technology, and global commercial strategy. The team ensures the successful enablement of sales teams to guarantee the proper functioning of sales workflows. This is achieved through diligent, experienced servicing of campaigns via platforms, consistent communications regarding the commercial portfolio of ad products, frequent training on tools and process as well as the flawless execution of contractual commitments.

Digital Ad Operations Specialist (New York) The Digital Ad Operations Specialist manages direct digital advertising campaigns across bbc.com properties (web, app, Youtube, Audio, Newsletter and FAST) including programmatic executions for our North America advertising sales team. The role operates in a complex Ad Operations business and is focused on campaign delivery, trafficking, programmatic deal troubleshooting and supporting sponsorship and takeover activities. The role provides technical and campaign support reporting into the Regional Ad Operations Manager based in New York.

Your Key Responsibilities And Impact

Responsible for the delivery of ad ops campaigns sourced in the NAM region, including but not limited to quality control, trafficking, troubleshooting, reporting, and optimization. This includes supporting Planning Teams in KPI-driven optimization strategies.

Collaborate with the regional ad ops manager on initiatives that ensure client implementations are built for success, including updates to the broader sales teams, campaign status emails and progress reports, and dashboards as needed.

Work within ad product, technology and global ops team to garner centers of excellence around operations, planning and testing.

Provide first line support of advertising takedown and troubleshooting investigation across News web/app site.

Contribute to the growth of ads business by supporting the regional ad ops manager in testing on ad format development, programmatic advertising, cross-platform collaboration, order fulfillment process management.

Your Skills And Experience Key Criteria

Proven experience in operating digital advertising products, either in a publisher or ad technology business. With experience in troubleshooting Programmatic Deals.

Advanced Understanding of Advertising Campaign Management ecosystem and tech, e.g. Operative One, Google Ad Manager, DV360, SSP’s, Youtube, Brand safety tools

Experience in Ad Sales Order Management Systems, CRMs and cross platform advertising campaign management/stewardships systems. e.g. Salesforce and/ or Mediacloud

Collaborative approach; ability to coordinate among multiple business, geographically dispersed stakeholders through an ongoing dialog to ensure Ad Ops is aligned with business needs and activities

Desired But Not Required

Capacity to thrive in a fast-paced, challenging, and unpredictable environment; ability to prioritize and have multi-tasking abilities

Excellent written and oral communications skills

Attention to detail with an eye on the big picture

Comfortable with numbers and big data

Experience in using Business Intelligence or AI (Copilot) tools for analysis and reporting

Advanced Excel and data analysis skills with working knowledge of Javascript and HTML in order to troubleshoot

Benefits And Perks

100% Employer-Paid Medical and Dental Insurance (PPO plans)

Generous Paid Time Off

Flexible, Hybrid Working Arrangements

Strong focus on work/life balance

Free Retirement Consulting for all employees

Pet Insurance

Commuter Benefits

Gym Reimbursement

Compensation The anticipated annual base salary for this position is $90,000 - $95,000. This does not include other benefits that an individual may be eligible for. The actual base salary offered depends on the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and geographic location of the position.

Disclaimer This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved. Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory. For any general queries, please contact: bbchr@bbc.co.uk

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