Hispanic Alliance for Career Enhancement
Sr. Spclst , UX/UI Design
Hispanic Alliance for Career Enhancement, North Wales, Pennsylvania, United States
Job Description
Our company's Information Technology organization partners with colleagues across the business to help serve our patients and customers around the world. Our IT team operates as a business partner proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver the services and solutions that help everyone to be more productive and enable innovation.
We are looking for a proficient UX Lead who is passionate about creating intuitive, seamless and delightful user experiences by conducting research, working with cross-functional teams, and fostering strong relationships with our product teams and business partners. This position will play a critical role in developing and executing qualitative and quantitative research approaches and translating them into insights that motivate user‑centric design decisions.
As UX Lead for the Digital Regulatory Docs Product Line (DRD PL), this position defines the UX strategy and ensures a consistent and high‑quality user experience across all digital products within the product line. Responsibilities include guiding the digital experience design process, applying expertise and best practices to produce effective solutions that increase user satisfaction, engagement, and productivity. The Digital Regulatory Docs Product Line (DRD PL) partners with the Regulatory Organization, focused on advancing technologies for regulatory submissions.
Responsibilities
Develop and align UX strategy with business objectives
Plan and implement user research strategies and methodologies
Prepare research plans, discussion guides, and workshop materials
Manage and prioritize UI/UX requests for the Digital Regulatory Docs Product Line
Create schedules and allocate resources for prioritized UX activities
Mentor other UX designers and researchers
Conduct user research and usability testing, including heuristic evaluations, UI reviews, and user testing sessions
Convert findings into recommendations and insights, summarize data, and present these to the product teams, product managers, and stakeholders
Maintain and advocate for user‑centered design standards
Lead design thinking workshops and focus group sessions as necessary
Create personas, storyboards, wireframes, prototypes, user flows, and visual mock‑ups using current tools and processes
Collaborate with product managers, engineers, and business stakeholders to develop user stories and ensure design meets requirements
Participate in test planning and execution to verify that results meet business and non‑functional requirements
Work with product and engineering teams to create minimally viable products, analyze user feedback, and iterate designs
Gather user feedback consistently to support data‑driven product decisions
Drive product design from concept to implementation
Evangelize UX practices to other teams as well as the DRD product teams and colleagues
Required Experience and Skills
Bachelor's degree in Human‑Computer Interaction, Computer Science, Graphic Design, Psychology, Cognitive Science, Anthropology, Information Technology, Information Architecture, or related field
At least five years' relevant experience in UX design and research
Ability to lead user research studies end‑to‑end, including planning, moderating sessions, analyzing data, documenting findings, and presenting results
Communication and presentation skills suitable for diverse audiences, including leadership, product managers, and developers
Strong organizational skills, able to prioritize tasks, work independently, and meet tight deadlines
Ability to establish credibility and trust
Effective stakeholder collaboration and strategic partnership in product decisions
Commitment to user‑centric product development
Expertise in various research methodologies, including contextual interviews, field studies, focus groups, design thinking, card sorting, surveys, and usability testing
In‑depth knowledge of user‑centered design principles
Experience with wireframing, prototyping, and visual design
Familiarity with Jira, Confluence, Sketch, Figma, and Mural
Willingness to share knowledge and learn continuously
Preferred Qualifications
General or specialized UX certifications in research, user experience, and design
Prior experience in life sciences or pharmaceutical industry
Experience supporting cross‑functional initiatives involving AI/ML, automation, and emerging technologies
Required Skills
Anthropology
Client Counseling
Clinical Development
Content Writing
Create User Stories
Cultural Anthropology
Customer Experience Design
Data Visualization
Graphic Design
Human‑Computer Interaction (HCI)
Information Architectures
Life Science
Measurement Analysis
Social Psychology
Strategic Planning
User Experience (UX) Design
User Experience Analysis
User Experience Evaluation
User Interface (UI) Design
User Interfaces (UI)
User Research
Wireframing
Business Analysis
Client Counseling
Communication
Create User Stories
Cultural Anthropology
Customer Experience Design
Emerging Technologies
Focus Groups
Graphic Design
Human‑Computer Interaction (HCI)
Information Architectures
Knowledge Management
Methods and Tools
Researching
Social PsychologyStakeholder Relationship Management
Strategic Planning
Teaching
User Experience (UX)
User Experience Analysis
User Experience Evaluation
User Research
Waterfall Model
US and Puerto Rico Residents Only Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.
Equal Employment Opportunity As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights, EEOC GINA Supplement. Learn more about your rights, including under California, Colorado and other U.S. State Acts.
Hybrid Work Model Effective September 5, 2023, employees in office‑based positions in the U.S. will be working a hybrid work consisting of three total days on‑site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote‑working day, unless business critical tasks require an on‑site presence. This hybrid work model does not apply to, and daily in‑person attendance is required for, field‑based positions; facility‑based, manufacturing‑based, or research‑based positions where the work to be performed is located at a Company site; positions covered by a collective‑bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this hybrid work model guidance also does not apply to roles that have been designated as "remote".
Salary Range The salary range for this role is $114,700.00 - $180,500.00.
Benefits We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.
Application You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.
San Francisco Residents Only We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance.
Los Angeles Residents Only We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Job Posting End Date 01/23/2026 Job posting is effective until 11:59:59 PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Requisition ID R378404
#J-18808-Ljbffr
We are looking for a proficient UX Lead who is passionate about creating intuitive, seamless and delightful user experiences by conducting research, working with cross-functional teams, and fostering strong relationships with our product teams and business partners. This position will play a critical role in developing and executing qualitative and quantitative research approaches and translating them into insights that motivate user‑centric design decisions.
As UX Lead for the Digital Regulatory Docs Product Line (DRD PL), this position defines the UX strategy and ensures a consistent and high‑quality user experience across all digital products within the product line. Responsibilities include guiding the digital experience design process, applying expertise and best practices to produce effective solutions that increase user satisfaction, engagement, and productivity. The Digital Regulatory Docs Product Line (DRD PL) partners with the Regulatory Organization, focused on advancing technologies for regulatory submissions.
Responsibilities
Develop and align UX strategy with business objectives
Plan and implement user research strategies and methodologies
Prepare research plans, discussion guides, and workshop materials
Manage and prioritize UI/UX requests for the Digital Regulatory Docs Product Line
Create schedules and allocate resources for prioritized UX activities
Mentor other UX designers and researchers
Conduct user research and usability testing, including heuristic evaluations, UI reviews, and user testing sessions
Convert findings into recommendations and insights, summarize data, and present these to the product teams, product managers, and stakeholders
Maintain and advocate for user‑centered design standards
Lead design thinking workshops and focus group sessions as necessary
Create personas, storyboards, wireframes, prototypes, user flows, and visual mock‑ups using current tools and processes
Collaborate with product managers, engineers, and business stakeholders to develop user stories and ensure design meets requirements
Participate in test planning and execution to verify that results meet business and non‑functional requirements
Work with product and engineering teams to create minimally viable products, analyze user feedback, and iterate designs
Gather user feedback consistently to support data‑driven product decisions
Drive product design from concept to implementation
Evangelize UX practices to other teams as well as the DRD product teams and colleagues
Required Experience and Skills
Bachelor's degree in Human‑Computer Interaction, Computer Science, Graphic Design, Psychology, Cognitive Science, Anthropology, Information Technology, Information Architecture, or related field
At least five years' relevant experience in UX design and research
Ability to lead user research studies end‑to‑end, including planning, moderating sessions, analyzing data, documenting findings, and presenting results
Communication and presentation skills suitable for diverse audiences, including leadership, product managers, and developers
Strong organizational skills, able to prioritize tasks, work independently, and meet tight deadlines
Ability to establish credibility and trust
Effective stakeholder collaboration and strategic partnership in product decisions
Commitment to user‑centric product development
Expertise in various research methodologies, including contextual interviews, field studies, focus groups, design thinking, card sorting, surveys, and usability testing
In‑depth knowledge of user‑centered design principles
Experience with wireframing, prototyping, and visual design
Familiarity with Jira, Confluence, Sketch, Figma, and Mural
Willingness to share knowledge and learn continuously
Preferred Qualifications
General or specialized UX certifications in research, user experience, and design
Prior experience in life sciences or pharmaceutical industry
Experience supporting cross‑functional initiatives involving AI/ML, automation, and emerging technologies
Required Skills
Anthropology
Client Counseling
Clinical Development
Content Writing
Create User Stories
Cultural Anthropology
Customer Experience Design
Data Visualization
Graphic Design
Human‑Computer Interaction (HCI)
Information Architectures
Life Science
Measurement Analysis
Social Psychology
Strategic Planning
User Experience (UX) Design
User Experience Analysis
User Experience Evaluation
User Interface (UI) Design
User Interfaces (UI)
User Research
Wireframing
Business Analysis
Client Counseling
Communication
Create User Stories
Cultural Anthropology
Customer Experience Design
Emerging Technologies
Focus Groups
Graphic Design
Human‑Computer Interaction (HCI)
Information Architectures
Knowledge Management
Methods and Tools
Researching
Social PsychologyStakeholder Relationship Management
Strategic Planning
Teaching
User Experience (UX)
User Experience Analysis
User Experience Evaluation
User Research
Waterfall Model
US and Puerto Rico Residents Only Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.
Equal Employment Opportunity As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights, EEOC GINA Supplement. Learn more about your rights, including under California, Colorado and other U.S. State Acts.
Hybrid Work Model Effective September 5, 2023, employees in office‑based positions in the U.S. will be working a hybrid work consisting of three total days on‑site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote‑working day, unless business critical tasks require an on‑site presence. This hybrid work model does not apply to, and daily in‑person attendance is required for, field‑based positions; facility‑based, manufacturing‑based, or research‑based positions where the work to be performed is located at a Company site; positions covered by a collective‑bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this hybrid work model guidance also does not apply to roles that have been designated as "remote".
Salary Range The salary range for this role is $114,700.00 - $180,500.00.
Benefits We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.
Application You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.
San Francisco Residents Only We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance.
Los Angeles Residents Only We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Job Posting End Date 01/23/2026 Job posting is effective until 11:59:59 PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Requisition ID R378404
#J-18808-Ljbffr