University of Wisconsin Madison
Application Support and Solutions Associate Director
University of Wisconsin Madison, Madison, Wisconsin, us, 53774
Job Summary
The Application Support & Solutions Associate Director leads a support team responsible for several general and global functions that fall outside of the core finance and HCM functional teams. The support team has several important responsibilities including: General and global Workday administration and configuration Workday security Administration of key support systems that service the broader Workday and Enterprise Solutions team (WEST) such as ITSM, dev/ops and automated testing Key Responsibilities
Intentionally collaborates with peers across WEST to form a cohesive and well-functioning leadership team May develop and audit institutional budgets and/or financials Directs strategic information technology planning initiatives and establishes objectives for the institution to ensure appropriate use of financial, administrative, staffing resources in alignment with the strategic plan Develops operating policies and procedures to comply with regulations, institutional policies, and unit objectives May perform manager functions Exercises supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees Works actively to foster a respectful, inclusive and safe team environment Serves as a liaison representing the interests of the institution to internal and external stakeholders Advises institutional or divisional leadership on information technology operations and business models Qualifications
Strategic and Innovative Thinking - Must be a strategic thinker who can bring innovative approaches to meet business objectives. However, must also be willing and able to think through operational details and how specific needs fit into the overall strategy. Communication - Must be able to effectively communicate with a wide variety of audiences, presenting effectively in varied settings and modalities. Leadership and Teamwork - Must be able lead a team, model good leadership characteristics, and help create an environment that allows the team to succeed. Must build positive relationships with executive leaders, stakeholders, peers and team members. Business and Political Acumen - Must have a solid understanding of how the organization’s business objectives are influenced by industry drivers and trends. Stakeholders may have diverging interests and must understand how the organization operates and how to effectively work within that environment. Management - Must have demonstrated experience effectively managing people and resources, successfully achieving outcomes and providing high quality customer service. Organizational context - Familiarity with the complex needs and challenges of a multi-university system that includes a flagship research university. Preferred Qualifications: Experience in leading solution analysis and definition for cross-functional processes and functions. Compensation
Well qualified applicants can expect to earn between $130,000 - $175,000, with final salary based on experience and qualifications. In addition to salary, this position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax‑advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. Application Process
To begin the application process, click the "apply now" button. Please submit a resume and cover letter detailing your related experiences and background as they relate to the qualifications and duties in this job description. Applications submitted without a cover letter will still be considered, but a cover letter is requested to more thoroughly demonstrate how your experience aligns with the qualifications outlined in the position description. Failure to adequately demonstrate experiences aligned with the required qualifications in either a cover letter or resume will result in your application not being considered for employment. Please submit your application by Thursday, January 28th at 11:55pm to ensure consideration. Contact Information
Daniel Mccusky, HR Generalist daniel.mccusky@wisc.edu Diversity Statement
Diversity is a source of strength, creativity, and innovation for UW‑Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals. The University of Wisconsin‑Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background—people who as students, faculty, and staff serve Wisconsin and the world. Equal Opportunity Employer
The University of Wisconsin‑Madison is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply.
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The Application Support & Solutions Associate Director leads a support team responsible for several general and global functions that fall outside of the core finance and HCM functional teams. The support team has several important responsibilities including: General and global Workday administration and configuration Workday security Administration of key support systems that service the broader Workday and Enterprise Solutions team (WEST) such as ITSM, dev/ops and automated testing Key Responsibilities
Intentionally collaborates with peers across WEST to form a cohesive and well-functioning leadership team May develop and audit institutional budgets and/or financials Directs strategic information technology planning initiatives and establishes objectives for the institution to ensure appropriate use of financial, administrative, staffing resources in alignment with the strategic plan Develops operating policies and procedures to comply with regulations, institutional policies, and unit objectives May perform manager functions Exercises supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees Works actively to foster a respectful, inclusive and safe team environment Serves as a liaison representing the interests of the institution to internal and external stakeholders Advises institutional or divisional leadership on information technology operations and business models Qualifications
Strategic and Innovative Thinking - Must be a strategic thinker who can bring innovative approaches to meet business objectives. However, must also be willing and able to think through operational details and how specific needs fit into the overall strategy. Communication - Must be able to effectively communicate with a wide variety of audiences, presenting effectively in varied settings and modalities. Leadership and Teamwork - Must be able lead a team, model good leadership characteristics, and help create an environment that allows the team to succeed. Must build positive relationships with executive leaders, stakeholders, peers and team members. Business and Political Acumen - Must have a solid understanding of how the organization’s business objectives are influenced by industry drivers and trends. Stakeholders may have diverging interests and must understand how the organization operates and how to effectively work within that environment. Management - Must have demonstrated experience effectively managing people and resources, successfully achieving outcomes and providing high quality customer service. Organizational context - Familiarity with the complex needs and challenges of a multi-university system that includes a flagship research university. Preferred Qualifications: Experience in leading solution analysis and definition for cross-functional processes and functions. Compensation
Well qualified applicants can expect to earn between $130,000 - $175,000, with final salary based on experience and qualifications. In addition to salary, this position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax‑advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. Application Process
To begin the application process, click the "apply now" button. Please submit a resume and cover letter detailing your related experiences and background as they relate to the qualifications and duties in this job description. Applications submitted without a cover letter will still be considered, but a cover letter is requested to more thoroughly demonstrate how your experience aligns with the qualifications outlined in the position description. Failure to adequately demonstrate experiences aligned with the required qualifications in either a cover letter or resume will result in your application not being considered for employment. Please submit your application by Thursday, January 28th at 11:55pm to ensure consideration. Contact Information
Daniel Mccusky, HR Generalist daniel.mccusky@wisc.edu Diversity Statement
Diversity is a source of strength, creativity, and innovation for UW‑Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals. The University of Wisconsin‑Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background—people who as students, faculty, and staff serve Wisconsin and the world. Equal Opportunity Employer
The University of Wisconsin‑Madison is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply.
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