Client Experience Director

A leading software solutions provider is seeking a Client Experience Manager to oversee engagement and performance across teams. Responsibilities include owning the client experience tied to Net Promoter Scores (NPS), managing employee engagement, and fostering strong communication. The ideal candidate should possess strong knowledge of support operations and client lifecycle management, along with excellent communication skills. The role supports the mission of transforming public sector services and maintaining high client satisfaction levels. #J-18808-Ljbffr