Hispanic Alliance for Career Enhancement
Director, Customer Care Tech & Digital Platforms
Hispanic Alliance for Career Enhancement, Salt Lake City, Utah, United States, 84193
A leading energy company is seeking a Director TIS Customer Care Business Applications Operations. This role is responsible for strategic leadership in managing customer care technology ecosystems, including SAP and Oracle. The ideal candidate will have over 8 years of experience, strong vendor management skills, and an IT background. Responsibilities include overseeing a multimillion-dollar budget, leading diverse teams, and ensuring 24/7 system performance. This position offers a salary range of $168,000 to $220,000 based on experience.
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