Parent Partner BHW

* Serves as a peer mentor and advocate to caregivers of children involved in BHW services, helping them understand, access, and participate in their child’s treatment plan.* Uses lived experience to establish rapport, normalize family experiences, and increase caregiver engagement in behavioral health, educational, and social services.* Guides families through systems including DCFS, DMH, Regional Center, and school-based supports (IEP/504), with a focus on culturally responsive and trauma-informed care.* Provides referrals and warm handoffs to internal and external community resources as needed to support family stabilization.* Participates in interdisciplinary meetings, case reviews, and care coordination activities, representing caregiver perspectives and needs.* Maintains accurate case notes, tracks outreach efforts, and submits required documentation in compliance with program standards.* Encourages caregiver participation in support groups, workshops, and psychoeducational activities.* Supports crisis de-escalation and family conflict resolution under guidance from clinical team.* Maintains working knowledge of community-based programs and maintains an updated resource directory relevant to BHW families.* Other duties and special projects as assigned.* High school diploma or general education degree (GED) required.* Lived experience caregiving within systems such as mental health (MHS), probation, DCFS, Regional Center, or IEP required.* Minimum one year of experience supporting families through child-serving systems, preferably in behavioral health, child welfare, or juvenile justice, or community-based settings.* Possesses a valid driver's license and state-required auto insurance or reliable access to transportation depending on business needs.* Required to travel extensively to sites (> 50% of the time).* Bilingual Spanish & English speaking preferred or required depending on program needs.* Ability to handle confidential information.* Maintains patient privacy, including protecting the confidentiality, safeguarding the integrity and availability, and limiting the use and disclosure of patient Protected Health Information (PHI) to authorized individuals and entities.* Participates in, conducts, and sustains performance quality improvement activities according to designated role and responsibilities.* Sensitivity to service population’s cultural and socioeconomic characteristics.* Excellent verbal and written communication skills.* Punctual and dependable attendance.* Generous paid PTO, plus 10 paid holidays and CII is closed between Christmas and New Year* Excellent medical, dental, and vision insurance for eligible employees and qualified dependents* 403b Retirement Plan with employer contribution for eligible employees* Up to $4,500 in tuition reimbursement per calendar year* Eligible for the Public Service Loan Forgiveness program* Flexible Spending Account (FSA) & Health Savings Account (HSA)* Employer paid Life and AD&D Insurance* Voluntary Supplemental Insurance* Opportunity for growth & advancement* Professional development & continued training* Team building & bonding through company sponsored events & activities* Influenza immunization or declination* COVID-19, MMR and Tdap immunizations* Education verification* Reference check* Background fingerprint clearance (FBI, DOJ, CACI) conducted by the California Department of Social Services* Drug and alcohol screening* Tuberculosis screeningChildren’s Institute (CII) believes that all children and families have boundless potential to achieve emotional well-being and educational success, which build pathways to economic mobility and lifelong health. Using a whole family, two-generation approach, CII offers education, counseling services, parenting support, convening spaces and enrichment programs in the community, at our early education centers, K-12 schools, and neighborhood hubs.Our employees value passion, partnership, innovation and equity. If meaningful work and a vibrant culture are important to you, you're in the right place. Join our team and change the world! #J-18808-Ljbffr